Email sending problems.

waynegohl

waynegohl

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Sorry guys i have no idea under what heading to post this so please move it if need be.

A friend in Hermanus has sometimes got a problem sending emails. Incoming emails seem to be fine and has sent me the following information.

Do you guys know what the problem might be?

My internet service provider is Skyworld - a Cape Town based server with a tower here in Hermanus.

My E-mail provider is Itec (Maxitec here in Hermanus).

Incoming mail server is pop3.maxitec.co.za
Outgoing mail server is smtp.saix.net

I am having the same problem again today.

thanks.
 
smtp server sound wrong

your friend should contact his ISP to find out what the correct SMTP server is.
 
ok hold that thought guys i see they are offline now. i will ask for the error report and get back to you.

Mr Libs i will mention that to them.

sorry i got this now.

your message did not reach some or all of the intended recipients.

Subject: RE: Consignment stock & card transactions 28 Dec 2009 to 3 Jan 2010
Sent: 06/01/2010 07:44

The following recipient(s) could not be reached:

'Linden ' on 06/01/2010 07:44
554 5.7.1 >: Relay access denied

Dirkie on 06/01/2010 07:44
554 5.7.1 <>: Relay access denied

' on 06/01/2010 07:44
554 5.7.1 <>: Relay access denied
 
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thanks Mr Libs much appreciated and also you other guys too. i will forward on the info and see what happens and report back.
 
waynegohl said:
ok hold that thought guys i see they are offline now. i will ask for the error report and get back to you.

Mr Libs i will mention that to them.

sorry i got this now.

your message did not reach some or all of the intended recipients.

Subject: RE: Consignment stock & card transactions 28 Dec 2009 to 3 Jan 2010
Sent: 06/01/2010 07:44

The following recipient(s) could not be reached:

'Linden ' on 06/01/2010 07:44
554 5.7.1 <lxxx>: Relay access denied

Dirkie on 06/01/2010 07:44
554 5.7.1 <dixxx: Relay access denied

'fxxx' on 06/01/2010 07:44
554 5.7.1 <fxxx>: Relay access denied
Click to expand...

Id hide those email addresses before spam bots capture them....
 
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should i delete them if the problem is sorted or can we delete the thread?
 
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Just edit them out if nothing else for the moment - Ill edit my post / quote
 
ok thanks buddy will do.

Much appreciated thedoc!
 
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ok my friends sent me a screen shot of her email settings and i saw the smtp was different so i asked her to change it to smtp.maxitec.co.za (the old one being smtp.saix.net) but now she gets the following message "sending reported error 0x800ccc0d) unable to find email server. please verify the server information in your account properties"
 
waynegohl said:
ok my friends sent me a screen shot of her email settings and i saw the smtp was different so i asked her to change it to smtp.maxitec.co.za (the old one being smtp.saix.net) but now she gets the following message "sending reported error 0x800ccc0d) unable to find email server. please verify the server information in your account properties"
Click to expand...

has she tried calling maxitec's tech support for the exact SMTP server name? that should be the quickest, but here is a possible reason:
http://support.microsoft.com/kb/291643
 
i just sent her the links from Libs and she says it's a telkom problem in the area so i also invited her here if she needs more help from you guys.
 
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