Email woes :(

Jhbgirl

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Ai, still can't get the email thing to work, which is a prob because we are giving up our other isp on the 29th. Phoned support last week, we ran through the settings etc. They don't know why it's not working. Now the problem is going through the financial dept, why I don't know, but that's apparently "how they do things" Sorry. Just letting off a bit of steam.
 
It was 10 days after picking up the modem before I could access my email account, so you are not alone. (By the way, Sentech disregarded the name I had asked for, using instead my initials and surname. I am not sure I have the energy or patience to handle the consequences of asking them to change to my original request. Perhaps in time we will be allowed some aliases?)

Ideally I would like to use MyWireless to get to my existing email account. Is this a business or technical issue, I wonder?
 
I'm getting my absamail e-mail fine.

I had to switch on smtp authentication to send absamail e-mail
 
Thanks, Elax, I am getting my email now. Still can't send, even with smtp authorisation, but sending via Sentech is not an issue.
 
I send fine via smtp.sentechsa.com. Still no luck in logging in to our email account. Thanks goodness for ananzi, but I see from the 15th you have to pay and you can't use it via OE if you don't. Grr.
 
I registered a to be spam account with www.mail.co.za
works well :) doubt there's something like a pop3 server though :)
 
I have been using Icon dial up connection for some years now for surfing and email, and still a subsciber for now. What a change when MyWireless came along [:)]. I can download emails from Icon while connected to MyWireless but I have not been able to send...as yet. Anyone have any suggestions or tips [?]
 
Super, you'll either have to configure your email client to use SMTP authentication (and use your icon CONNECTION user/pass for the authentication) or use Sentech's SMTP server.

If you cannot send email using the authentication, then contact Icon and ask them why they've disabled it. I can't see Sentech only allowing traffic on port 25 to *their* SMTP servers (especially for fixed IP users), but test it anyway - telnet to Icon's SMTP server (I'll assume SMTP.ICON.CO.ZA) on port 25 : "telnet smtp.icon.co.za 25". If you can connect using telnet, it's the authentication screwing you around, if not then it's Sentech.

But really, it'd be easier (and probably fractionally quicker) to use Sentech's SMTP server. And unless Sentech's server has been blacklisted, there's no difference in what server you use to send mail.

BBJ
 
JHbgirl, I've tried to send you a possible solution to the email you registered with on this forum.

If you didn't receive it, gimme a shout on [email protected] and I'll forward it again :)

-G-
 
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