raamonkhan
Active Member
- Joined
- Jun 21, 2013
- Messages
- 57
- Reaction score
- 8
We have a 100Mb Fibre Account with Axxess , the Fibre OTN unit was supplied by Openserve.
All was installed in Jan 2022 and speeds never went below 85Mb . ..ever.
Streaming TV, 4x Laptops, cellphones, tablets, XBox, Playstation etc. . . .all worked without ever buffering.
Now since mid Dec 2024 the speeds are down to 5Mb average, then we contact Axxess and they "recreate/reset/reconfigure" ports , we reboot OTN unit and Router and speeds are back to 90Mb, then a week goes by , we restart / power-cycle all, still 7Mb speeds, we contact Axxess , then they "recreate/reset/reconfigure" ports , we reboot OTN unit and Router and speeds are back to 90Mb.
Now we have to do this twice a week . . . .new OTN unit and new Router and using a "Test" Openserve Account for two weeks didnt resolve it.
What hardware on Openserve's side causes this downward spiral of low "error-countering" connection speeds ?
This almost reminds me of the ADSL lines that would connect/sync at a very low speed just for the sake of "connecting" . . because line quality was bad.
All was installed in Jan 2022 and speeds never went below 85Mb . ..ever.
Streaming TV, 4x Laptops, cellphones, tablets, XBox, Playstation etc. . . .all worked without ever buffering.
Now since mid Dec 2024 the speeds are down to 5Mb average, then we contact Axxess and they "recreate/reset/reconfigure" ports , we reboot OTN unit and Router and speeds are back to 90Mb, then a week goes by , we restart / power-cycle all, still 7Mb speeds, we contact Axxess , then they "recreate/reset/reconfigure" ports , we reboot OTN unit and Router and speeds are back to 90Mb.
Now we have to do this twice a week . . . .new OTN unit and new Router and using a "Test" Openserve Account for two weeks didnt resolve it.
What hardware on Openserve's side causes this downward spiral of low "error-countering" connection speeds ?
This almost reminds me of the ADSL lines that would connect/sync at a very low speed just for the sake of "connecting" . . because line quality was bad.