tian
Active Member
Hi There,
Two of my clients called me so far this morning, complaining, that they are not able to connect to the Internet, because they are getting Error Code 633, that translates into the following error message: "The modem (or other connecting device) is already in use or is not configured properly"
Now I already followed the remedy given by the program Shaun Green wrote a while back, to aid in resolving issues linked to a certain error code, but still no luck(In this situation, a restart would normally have resolved it.)
One of the clients spend about 30minutes speaking to the iburst call centre directly this morning, to resolve his issue, but they were not able to assist him either, and is already so irated, that when I asked him to do a call out at our normal callout rates, he refused that as well.(because of cost)
Could anyone who knows how to resolve this problem, get back to me with an answer? :erm:
Two of my clients called me so far this morning, complaining, that they are not able to connect to the Internet, because they are getting Error Code 633, that translates into the following error message: "The modem (or other connecting device) is already in use or is not configured properly"
Now I already followed the remedy given by the program Shaun Green wrote a while back, to aid in resolving issues linked to a certain error code, but still no luck(In this situation, a restart would normally have resolved it.)
One of the clients spend about 30minutes speaking to the iburst call centre directly this morning, to resolve his issue, but they were not able to assist him either, and is already so irated, that when I asked him to do a call out at our normal callout rates, he refused that as well.(because of cost)
Could anyone who knows how to resolve this problem, get back to me with an answer? :erm:
