Error E50 on TV2 Dualview decoder

[gordons]

Hi. Please assist as the Call centre agents are unable to assist. they keep on telling me to get an accreditted installer to come and look at the problem. I get an error E50: No channels exist in the bouquet.... on TV2. I've done the following:
1. Reset to Factory defaults
2. Reset by pressing Menu and down arrow.
3. Check the 2 LNB connectors
4. Unplug power cable from the decoder for 10 minutes, remove the smart card, etc...

 

[isie]

what is the signal quality and signal strenth ?