Lagbeast
Active Member
Hi guys,
This is just to notify you that if you get through to Eskom with whatever query and a reference number is issued, get the person's name you spoke too as well.
I very recently phoned Eskom for call out to switch off our power at the main DB for one of our construction sites. The schedule was placed for today 27/06/16. I phoned this morning to confirm schedule and gave in the reference number too which became of no use as they "did not know anything" were their words.
Basicly what is the purpose then of the reference number..
This is just to notify you that if you get through to Eskom with whatever query and a reference number is issued, get the person's name you spoke too as well.
I very recently phoned Eskom for call out to switch off our power at the main DB for one of our construction sites. The schedule was placed for today 27/06/16. I phoned this morning to confirm schedule and gave in the reference number too which became of no use as they "did not know anything" were their words.
Basicly what is the purpose then of the reference number..
