Esquire
Esquire representative
I have a problem with my “Esquire PriVio Lite”, when I connect it to the TV, it states that it is loading and searching for media. There is plenty of media on the device. I have searched the forums online and I have noticed I am not the only person with this problem.
Just to restate the problem, the LCD screen on the device shows “LOAd” and the image on the TV keeps flashing “Searching” it has been like this for an hour and nothing has changed or loaded.
I have also seen the problem twice last week
The only thing we found is that there was too many sub folders which causes the units to do deep searching , which takes extremely long
suggestion is that don't go more than 3 levels deep
also we have a firmware called Bank30.rom that should speed up this process to around 6-8 seconds , PM me your email address and I will mail it to you
I have already spoken to the original manufacturer to find a solution to the sub-folder issue they promise to get back to us as soon as they re-open Next week