Ethernet ports not working...

F

feo

Honorary Master
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Pretoria, South Africa
I'm trying to set up my router now but when I put in the CD Telkom provided I go to "Setup Wizard" and then to Continue, and then I get this.

I have the chipset drivers for my mobo installed (obviously) so I don't know why it's not working. Theres 2 ethernet jacks on my motherboard and when I plug in the ethernet cable on either one both of them light up green but when running the Telkom CD it gives me the error message I posted above.

My motherboard is an MSI K8N Neo2 Platinum.

Help. :(
 
try to ping the router/ start -> run. type in cmd and press enter
Type in ping 10.0.0.2 (or whatever telkoms router ip is, i think that's it)
and see if you get a respond. If you do, Setup the router up from internet explorer by typing in the ip adress
 
Make your IP settings automatic (dns also) and try pinging it again.
 
Have you checked under System properties/hardware/device manager/network to check if the ports are enabled. If not follow the trobleshooter and she if that works.
 
Okay go to control panel -> network connections -> Right click on local area network,-> click on properties -> double click on tcp/ip -> make sure everything is set on automatic. If not make you Ip Adress 10.0.0.3 Subnet mask 255.255.255.0 Gateway 10.0.0.2 and DNS 10.0.0.2 and click on apply/OK. Wait a few seconds and try pinging again
 
TonyA said:
Have you checked under System properties/hardware/device manager/network to check if the ports are enabled. If not follow the trobleshooter and she if that works.
Click to expand...

This is what it says. I don't think those are my ethernet jacks but I swear the drivers for ethernet are installed?

hmmmmm, maybe it should be enabled in the BIOS?
 
XCalibre said:
Okay go to control panel -> network connections -> Right click on local area network,-> click on properties -> double click on tcp/ip -> make sure everything is set on automatic. If not make you Ip Adress 10.0.0.3 Subnet mask 255.255.255.0 Gateway 10.0.0.2 and DNS 10.0.0.2 and click on apply/OK. Wait a few seconds and try pinging again
Click to expand...

Maybe I should've said this is the first time I'm using my router so all thats in Network Connections is my dialup connection and the Bluetooth connection.
 
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