eWarranty Galaxy S4

[Tsepz_GP]

Hi guys, hope you're all enjoying your new beasts

So apparently Samsung has a special warranty for us here in Africa, where they will fix Screen and Water Damage for free on the GS4, they will fix it twice in 24months for free:
http://mybroadband.co.za/news/smartphones/76562-galaxy-s4-accidental-damage-warranty-for-sa.html

What I'd like to know is how do we register for this? I've been to Samsung's website, but I don't see any option for it.

 

[Bracye]

Wouldnt mind knowing as well.

 

[DominionZA]

And me.

 

[Bracye]

http://mybroadband.co.za/vb/showthr...4-accidental-damage-warranty-for-South-Africa

 

[Glue]

Did mine on Friday.
Went to samsung.com and clicked on register device, typed serial no and got details about warranty and for what country.

 

[DominionZA]

Did mine on Friday.
Went to samsung.com and clicked on register device, typed serial no and got details about warranty and for what country.

Awesome. What I wanted to know. Thanks dude.

 

[Nimz]

Went to samsung.com and clicked on register device, typed serial no and got details about warranty and for what country.

Me 2

 

[lucifir]

I must have done something wrong as I only see "production registration" and not "register device".
When I try the production registration, I have to create an account and then get told I have to wait for a letter from samsung before I can login, but its been a few minutes and still no email, so wondering if they meant a physical letter ??
and if this is what others had to do as well??

 

[Tsepz_GP]

Did mine on Friday.
Went to samsung.com and clicked on register device, typed serial no and got details about warranty and for what country.

Sweet, thanks, just did it!

 

[Bracye]

I must have done something wrong as I only see "production registration" and not "register device".
When I try the production registration, I have to create an account and then get told I have to wait for a letter from samsung before I can login, but its been a few minutes and still no email, so wondering if they meant a physical letter ??
and if this is what others had to do as well??

Same.

 

[lucifir]

I must have done something wrong as I only see "production registration" and not "register device".
When I try the production registration, I have to create an account and then get told I have to wait for a letter from samsung before I can login, but its been a few minutes and still no email, so wondering if they meant a physical letter ??
and if this is what others had to do as well??

Same.

and still no email from samsung ... geez .. do you really think they will be sending a letter via snail mail?

 

[wiinuts]

ok im having the same problem as you guys, i dont see register device on the site, anyone have a direct link ?

 

[Nimz]

ok im having the same problem as you guys, i dont see register device on the site, anyone have a direct link ?

Here

 

[DominionZA]

Found it...

Go to: http://www.samsung.com/africa_en
Click "Product Registration" at top right or go here: http://cybersvc1.samsungcsportal.co...n01.jsp?locale_id=za_en&ssoUseYn=N&ssoLang=en

Sign in and register.

I did this but don't see anything about the SA screen and water damage warranty. I skim read though so probably missed it.

 

[pastech]

and still no email from samsung ... geez .. do you really think they will be sending a letter via snail mail?

Same here... Still waiting, tried to log, got message: "Wait for letter from Samsung"

 

[lucifir]

Here

thanks, but I do not have a login and when I registered, it said to wait for the letter from samsung ... which has not come as yet !!

 

[Nimz]

I got this "letter" after registering

Dear ********

Online support available 24 hours a day at samsung.com
We would like to take this opportunity to welcome you to the world of Cyber Service Center and thank you for registering.

We will be updating the content in the support section on a regular basis so check back soon.

Please keep your proof of purchase in a safe place as sometimes this is requested when using the services of Samsung.

We look forward to providing your online support and we would like to thank you for being a valued Samsung customer.

Kind regards

Web Team
Samsung Electronics

 

[BigBear]

Cell C Menlyn had a Samsung Techie that checked the Phones and Registered them In Store for the Warranty.

 

[pastech]

I got this "letter" after registering

Dear ********

Online support ...

...
Web Team
Samsung Electronics

How long after registering did you get it?
It's been more than a day, and I have not gotten anything yet...???

 

[Ryansta]

I got that but every time i try login it says the information is incorrect. I say forgot password, get a new password. Same thing. SIGH