Exchange and Load Shedding

[Deon6]

Hi,

Would load shedding affect mails not coming through? I would think it would just bounce around a bit but still come through, however some customers are saying something else.

Thanks

 

[DrJohnZoidberg]

Exchange? As in MS Exchange or Telkom exchange?

 

[Deon6]

MS Exchange

 

[DrJohnZoidberg]

Well going on the limited info you provided if the Exchange server is not available the servers delivering the mail will just queue the mail and try again at a later intervals. These mails will usually remain in the queue for a day or two before they are removed and hard bounce.

It would be very wise however to make sure that the server doesn't go offline in the first place by having it on a UPS/gennie. I can't imagine the havoc it would cause on an Exchange server after a few power failures.

You could also test for yourself, send a mail from an external source to your server when it's offline, you'll receive a bounce response if it is indeed bouncing.

 

[Deon6]

I've got it on a ups with a gennie. Had a few clients moaning today that we haven't replied to mails they sent last week, I couldn't find anything wrong except load shedding which I doubted, but just wanted to make sure. But turns out it was on each of the clients' side, sent to wrong email address/ sent with humongous attachment / thought they sent it but didn't... So all is well, thanks for the replies.