Exchange Guru Needed

AmonRe

Senior Member
Joined
Apr 5, 2005
Messages
535
Reaction score
6
Hi all i am desperate need of an exchange guru, one of my clients exchange servers wont mount the store, i have gone through everthing i can find with regards to the error messages and no joy! i have run a offline defrag for 3 days hangs at just before 10% and no joy ran a repair for a day gets stuck at Deleting unicode fixup table. i have no idea what to do!!!!
 
You might have reached your exchange store limit. If it's over 16GB and can add a registry entry to increase it to 17gb. You'll then be able to mount the store.
1. Click Start, click Run, and then type regedt32.exe.
2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<Exchange Server Name>\Private-<long hexadecimal string>
3. On the Edit menu, click Add Value, and then type the following in the Value name box: Temporary DB Size Limit Extension
4. Select REG_DWORD for the data type, and then click OK.
5. Enter a value of 1, and then click OK.
6. Quit Registry Editor.

After that's done, add the following entry to increase your store limit to whatever, because if it reaches the 17gb limit you will not be able to mount it again.

configure a logical database size (logical size means the physical size of the .EDB and .STM files minus the logical free space aka white space in each) limit for each Exchange database by creating a DWORD registry key named “Database Size Limit in GB”. This key should be created under the following location for the mailbox database and public folder database respectively:

* HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<Servername>\Private-GUID


Another reason might be that the server have not enough disk space
 
You might have reached your exchange store limit. If it's over 16GB and can add a registry entry to increase it to 17gb. You'll then be able to mount the store.
1. Click Start, click Run, and then type regedt32.exe.
2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<Exchange Server Name>\Private-<long hexadecimal string>
3. On the Edit menu, click Add Value, and then type the following in the Value name box: Temporary DB Size Limit Extension
4. Select REG_DWORD for the data type, and then click OK.
5. Enter a value of 1, and then click OK.
6. Quit Registry Editor.

After that's done, add the following entry to increase your store limit to whatever, because if it reaches the 17gb limit you will not be able to mount it again.

configure a logical database size (logical size means the physical size of the .EDB and .STM files minus the logical free space aka white space in each) limit for each Exchange database by creating a DWORD registry key named “Database Size Limit in GB”. This key should be created under the following location for the mailbox database and public folder database respectively:

* HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<Servername>\Private-GUID


Another reason might be that the server have not enough disk space

This only works in Exchange SP2 thou and if the HD has run out of disc space that database I suspect is corrupt.
 
Hi all i am desperate need of an exchange guru, one of my clients exchange servers wont mount the store, i have gone through everthing i can find with regards to the error messages and no joy! i have run a offline defrag for 3 days hangs at just before 10% and no joy ran a repair for a day gets stuck at Deleting unicode fixup table. i have no idea what to do!!!!

Maybe tell us a little more of what happened before the dismount. Did it happen a few times or only once?

How big is the database?

SBS or Server?
 
Need more detail. As for SBS or Exchange Server makes no diff, exchange are exchange. What happened before the crash. Is the HDD in good condition? How big is the DB? When did you last back up? How did you backup? DETAILS!!!
 
Database and streaming file are 13.2gig and 12.0gig i will post the error message that keeps coming up in the event viewer
 
You might have reached your exchange store limit. If it's over 16GB and can add a registry entry to increase it to 17gb. You'll then be able to mount the store.
1. Click Start, click Run, and then type regedt32.exe.
2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<Exchange Server Name>\Private-<long hexadecimal string>
3. On the Edit menu, click Add Value, and then type the following in the Value name box: Temporary DB Size Limit Extension
4. Select REG_DWORD for the data type, and then click OK.
5. Enter a value of 1, and then click OK.
6. Quit Registry Editor.

After that's done, add the following entry to increase your store limit to whatever, because if it reaches the 17gb limit you will not be able to mount it again.

configure a logical database size (logical size means the physical size of the .EDB and .STM files minus the logical free space aka white space in each) limit for each Exchange database by creating a DWORD registry key named “Database Size Limit in GB”. This key should be created under the following location for the mailbox database and public folder database respectively:

* HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<Servername>\Private-GUID


Another reason might be that the server have not enough disk space


Been configured to 60gig already by a previous admin
 
Are your DNS server pointing to the correct server?

Have you changed IP addresses or computer names lately?

You can also look on www.msexchange.org for more information.

Good luck!

To my knowledge nothing has been changed as this server also runs ISA server and the internet still works for users behind the firewall!
 
Alot as this went down last week Friday!

Ok.

Save/export the contents of the event viewer logs, clear them, and try to mount the information store again, then go back to the event viewer and tell me what errors are in there.

Export them in event viewer format - that way it is easier to manipulate should you need to look at past events again.

The reason for the export - should all else fail, and you need to get an expert in, then the expert will be able to review the exported event viewer logs.

With a clean Event Viewer log you will be able to see easier what errors occured where.
 
Last edited:
went through the event logs again and its complaining about a log file will post the event log
 
Ok.

Save/export the contents of the event viewer logs, clear them, and try to mount the information store again, then go back to the event viewer and tell me what errors are in there.

Export them in event viewer format - that way it is easier to manipulate should you need to look at past events again.

The reason for the export - should all else fail, and you need to get an expert in, then the expert will be able to review the exported event viewer logs.

With a clean Event Viewer log you will be able to see easier what errors occured where.

I have the text document with the errors!!
 
It could be that ISA server is somehow interfering with Exchange. I've read up a bit about ISA in the past, and it seems that all the legendary ISA gurus stress that you should not mix the 2 on the same server if humanly possible.

However, that doesn't appear to be the case here. Without the store being mounted, you can't run ExMerge to extract data either.

Good luck, hope you get somewhere.
 
@ OP : steps to take :

1. Export the Event Viewer logs (application, security and system) to event log export files.
2. Clear the Event Viewer logs (app, sec and sys)
3. Try mounting the Exchange server Information Store again
4. Open the Event Viewer and view the events in application and system, and post them here.

Side note - what Ashaman said - it is considered good practice to separate your functions especially if you run Microsoft products and applications. Preferred is to have the firewall on its own and specially hardened for that (but I know nothing about M$ ISA server)...
 
Top
Sign up to the MyBroadband newsletter
X