Woke up this morning to broken internet. Did a tracert and saw that there is no exchange hop?
Line is VERY unstable and disconnects every 5 minutes or so. Attenuation went from 23dB to 30dB and SNR dropped from 13 to 5.5. This on 40Mbps VDSL.
Would you say it's a line fault or MSAN/Exchange problem? (There was a techie working on the MSAN from Wednesday to Friday last week). Would like some second opinions while I wait for TelkomZA's reply.
Tracing route to google.co.za [66.8.14.38]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms HOME [10.0.0.2]
2 82 ms 87 ms 88 ms 105-236-10-65-esr-lo.mtnbusiness.co.za [105.236.
10.65]
3 113 ms 116 ms 116 ms 41.181.221.254
4 127 ms 128 ms 130 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 145 ms 118 ms 115 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 132 ms 128 ms 127 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]
7 147 ms 147 ms 142 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [41.181.180.
11]
8 115 ms 114 ms 110 ms cache.google.com [66.8.14.38]
Trace complete.
Line is VERY unstable and disconnects every 5 minutes or so. Attenuation went from 23dB to 30dB and SNR dropped from 13 to 5.5. This on 40Mbps VDSL.
Would you say it's a line fault or MSAN/Exchange problem? (There was a techie working on the MSAN from Wednesday to Friday last week). Would like some second opinions while I wait for TelkomZA's reply.
Tracing route to google.co.za [66.8.14.38]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms HOME [10.0.0.2]
2 82 ms 87 ms 88 ms 105-236-10-65-esr-lo.mtnbusiness.co.za [105.236.
10.65]
3 113 ms 116 ms 116 ms 41.181.221.254
4 127 ms 128 ms 130 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 145 ms 118 ms 115 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 132 ms 128 ms 127 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]
7 147 ms 147 ms 142 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [41.181.180.
11]
8 115 ms 114 ms 110 ms cache.google.com [66.8.14.38]
Trace complete.