Expressvpn / Asus router issue

[ChuckMeFarley]

Hi all,

Please bear with me while I be telling for you a question. TL;DR below

I did a A+ certificate way back in 1997 and the networking portion of that course was Netware 4.1. What I'm trying to say is the little knowledge I have these days is dangerous!

So, I have a shiny new Asus RT-AC68U router. It's connected to a fiber line with Vuma with Telkom as the ISP.

Enter Expressvpn.

So, I currently use the Evpn app on most of my devices. Since my old cheapy router was playing the fool with me I decided to go with the Asus so I could run Evpn straight from the router.

I had no beer last night to keep me entertained so I decided tonight was the night. Filled with the knowledge of Youtube, I pulled out my trusty Huawei Matebook, downloaded the firmware from Evpn. I entered the router's brain and shined the torch at it.

The minute my router rebooted my laptop disconnected from the internet. I checked my phone and it was connected but I got the pop-up from Evpn to setup the router. I did this.

So, the two android phones and my PS4 connected to the internet with no problems, browsing the internet also not a problem. I fired up the work laptop, also Win 10, and sure as can be, she connected to the Wi-Fi but NO internet, just like my laptop.

I started playing around with some options. Changing VPN location, disconnecting the VPN altogether. Rebooting various times. Nothing. At this point I really wished I had some beer and the perspiration became. I then explored options one of two, I contacted Evpn. Went through all the steps Erickson advised with no luck, pretty much exactly what I did, until he advised me to... download log files onto my laptop and email them to him... I did ask him how I was supposed to do that if my laptop wouldn't connect to the internet, I didn't get an answer.

Option two took me the better half of two hours but I eventually just reverted to the original firmware by uploading it to Evpnrouter.com via my cellphone.

Did anyone had a similar problem and how was this resolved? Pretty please! I assume this was a Windows 10 thing since all my other devices connected fine.

TL;DR version -

With Epressvpn firmware on my router, phones connect as well as PS4, internet connection is no problem, My laptops running Win 10 connect to the Wi-Fi but do not connect to the internet. Any tips or tricks to get this working?

 

[Crumbl0x]

I would wholeheartedly recommend installing Merlin instead and inserting Express' .ovpn profiles there, you can have more fine grained control this way while being on an open base with a roadmap of reliable updates. I'm only saying this for sanity sake because we don't know what these VPN companies exactly do to their firmware nor do we know how often they keep them up-to-date (plus, quirks can't be resolved easily as you've mentioned).

Sorry to hear about that though, it's probably just the cache and DNS needing a flush and clear on your machine first + forgetting and setting the connection up again.
Still, would be a better experience once you dig around all the settings Merlin & ASUSwrt offers on top of some neat scripts and add-ons you can find.

Hope I could be of any help!