LazyLion
King of de Jungle
I just got another "Extremely Urgent Order" from a customer, and it got me thinking....
1) The end of the year is a very busy time anyway, everyone seems to be trying to get a lot of work finished before the holiday period.
2) At least 50% of the orders we get are "Extremely Urgent" - leading us to treat them no differently than from normal orders.
3) Why would we prioritise one order over another anyway? Do people think that by saying that they are automatically allowed to jump the queue?
4) Is saying that your order is "Extremely Urgent" a reflection of your own lack of foresight and preparation?
5) We process orders in the order in which they were received - we may delay an order if a customer has specified a delivery date at some point in the future.
6) Should we put a surcharge on orders that are listed as extremely urgent?
Is that fair?
What do you guys think? Are people just using this phrase as an excuse for their own laziness or selfishness?
1) The end of the year is a very busy time anyway, everyone seems to be trying to get a lot of work finished before the holiday period.
2) At least 50% of the orders we get are "Extremely Urgent" - leading us to treat them no differently than from normal orders.
3) Why would we prioritise one order over another anyway? Do people think that by saying that they are automatically allowed to jump the queue?
4) Is saying that your order is "Extremely Urgent" a reflection of your own lack of foresight and preparation?
5) We process orders in the order in which they were received - we may delay an order if a customer has specified a delivery date at some point in the future.
6) Should we put a surcharge on orders that are listed as extremely urgent?
Is that fair?What do you guys think? Are people just using this phrase as an excuse for their own laziness or selfishness?
