Faulty / Damaged Canon lens

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Fiekus

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Hi guys,

About 2 months ago we were on a farm for the weekend and went to the river to take some pics. I have a Canon EOS 1000D and bought a 70-300 macro lens with it. Well my son had the camera bag with the macro lens in it while I snapped some pics with the standard lens that came with the camera. He somehow dropped the bag and it got wet, but only a bit if you know what I mean... just in some shallow water. He quickly removed the bag and later I checked the macro lens, and although a bit wet, it still worked ok.
Today when I used the camera for the first time, the lens would not focus...

Can the lens still be fixed and do I need to take it to a repair shop? If so, could you recommend any place in the Cape Town area, preferably the Northern Suburbs as I work in that area.
I just hope it's not too much damage. It is insured so perhaps if it's a lost cause I can try and claim??
Thanks in advance!
 
I got my Canon 70-300mm IS USM lens repaired from water damage not so long ago. The electronics in the lens was shot. I think the guys just replaced the whole electronics board inside the lens and that was R1000. All in all with labour and sundries it came up to R1500.
Does your lens have IS on it? If it does it could most probably bump the price up a bit more.
I would recommend you take it into a camera shop as they will know the right people to send it to for it to be repaired.
 
AFAIK, Canon's 70-300 lens is not designated "macro". It's normally Sigma that does that - the Sigma agents are Tudorphoto in Cape Town.
 
:mad:
Cameratek quoted R3k to repair the lens.... trying to submit a claim with my insurance now. :cry:
 
Fiekus said:
:mad:
Cameratek quoted R3k to repair the lens.... trying to submit a claim with my insurance now. :cry:
Click to expand...

That is a way steep! The lens itself doesn't event cost that much :wtf:
 
what lens is this? Is it the IS USM model?
I'm sure your IS prob went on the lens so thats why its so expensive. Lucky for me just my electronics for the AF went and they replaced the whole board for R1500
 
chau said:
what lens is this? Is it the IS USM model?
I'm sure your IS prob went on the lens so thats why its so expensive. Lucky for me just my electronics for the AF went and they replaced the whole board for R1500
Click to expand...
Yes it's the EF70 - 300ISUSM lens. The insurance will assess it and decide whether to replace or repair. I'm hoping they replace :D

Edit: Job card states "Replace IS and AF Assemblies. Clean, service, calibrate and check".
 
haha yeah just hope they replace the lens. I'm a bit disappointed with the guys who fixed my lens. I forgot to ask them to clean the inner lenses while they had it open and there's still water marks over the glass :/ But its a really sweet lens to have. I'm loving it
 
chau said:
haha yeah just hope they replace the lens. I'm a bit disappointed with the guys who fixed my lens. I forgot to ask them to clean the inner lenses while they had it open and there's still water marks over the glass :/ But its a really sweet lens to have. I'm loving it
Click to expand...

Really? They shouldn't have left it that way. When you disassemble a lens I'd have thought a proper clean was mandated.
 
chau said:
haha yeah just hope they replace the lens. I'm a bit disappointed with the guys who fixed my lens. I forgot to ask them to clean the inner lenses while they had it open and there's still water marks over the glass :/ But its a really sweet lens to have. I'm loving it
Click to expand...

They did :D
Picked it up this morning... I'm impressed with my insurance guys as I dropped off the faulty lens on Tuesday afternoon and got a call yesterday that I can fetch a new one... :D
 
bwana said:
Really? They shouldn't have left it that way. When you disassemble a lens I'd have thought a proper clean was mandated.
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Yeah I know Bwana, I forgot to ask them to clean it but I figured that they would have seen that it's dirty and clean it for me anyway seeing that the lens is open. I guess It's too late to go back to them now and tell them that they didn't clean the lenses?
 
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