Fax to Email

[Donald Bradbury]

There is a large drive to 'sell' faxtoemail numbers. We know it is free to the end user, and the 'seller' gets commission from telkom on the fax line. I would like to see an article posted about the true costs involved with this line. As far as I understand, this call is the most expensive call one can make in SA. It is even more expensive than overseas calls.

The end users are just not aware of this.

Just my simple input

 

[morebroadband]

I agree. It really pisses me off when someone gives me a faxtoemail number, as it ends up costing me more. I simply don't send faxes to them, and if they don't have email (most should) they won't receive any faxes from me.

 

[kissingmybbgoodbye]

Yes I totally agree. It is a rip off.
I am a small business owner, with a fax to email address which is a normal 011 number. Yes I pay for it R500,00 a year, but I think it is bad business ethics to let your customers pay more for faxes they sent to you.

I won't sent to an expensive 086 number

 

[Donald Bradbury]

Yes I totally agree. It is a rip off.
I am a small business owner, with a fax to email address which is a normal 011 number. Yes I pay for it R500,00 a year, but I think it is bad business ethics to let your customers pay more for faxes they sent to you.

I won't sent to an expensive 086 number

The problem is that SA business relies a lot on people being naive. Unfortunately, this service really runs purely on the fact, that the receiver gets it for free, and the sender gets ripped.

The human input on these transaction is nill. Sender puts paper in fax, sends, machines do all the routing, converting, emailing, etc, and the client then pays in bandwidth / dialup to collect his fax.

It is a nice service, but the cost.

On the ethics, well we are talking about Telkom here. that word is not in their dictionary.

 

[MrSmith]

Also those "free" fax 2 email numbers can not accept international faxes (i.e. faxes coming from outside SA)

 

[nic777]

Yes I totally agree. It is a rip off.
I am a small business owner, with a fax to email address which is a normal 011 number. Yes I pay for it R500,00 a year, but I think it is bad business ethics to let your customers pay more for faxes they sent to you.

I won't sent to an expensive 086 number

I'll pay R500 for fax to email. What provider you using?

 

[Khyron]

I think paying that much for a fax has a very positive side effect: People will start to see e-mail as a much cheaper, faster and more reliable alternative.

We are no longer in the 20th Century, so why are so many people still using faxes?

 

[Boodles]

We are still doing faxes cause SA broadband is not what it should be.

 

[Zax]

I agree that businesses using 0866 f2email are really being cheap and I will avoid using them if at all possible! However in my personal capacity I do have a f2email number - I don't have a fax machine at home and if someone really really wants to send me a fax then they can - nice service from that perspective! I suppose they could also send it to my cell, but that will cost them about the same and then I have to pay again to get it out.

I agree. It really pisses me off when someone gives me a faxtoemail number, as it ends up costing me more. I simply don't send faxes to them, and if they don't have email (most should) they won't receive any faxes from me.

Hey morebroadband, i have read your last sentence a 100 times and I still can't make sense of it!?! If they don't have email then they won't have f2email!

 

[jamesbond]

I think paying that much for a fax has a very positive side effect: People will start to see e-mail as a much cheaper, faster and more reliable alternative.

We are no longer in the 20th Century, so why are so many people still using faxes?

You need a fax: If you have signed documents you have to send off.
If you email something, how do you know it is received. with a fax confirmation, the sending party is safe.
These as all from legal issues.
documents can be emailed if it is scaned first, but buying a scanner with ADF and then emailing it is just to much work.