February 2012 bus strike reimbursement procedure

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February 2012 bus strike reimbursement procedure

Many passengers have requested guidance on possible refund procedures in those instances where they have found it difficult to fully utilise their period product train trips due to the bus strike. Gautrain management is aware of these difficulties and has formulated the following procedures which we believe to be fair and equitable for customers affected [...]
 
No cash will be refunded - what if you only needed to use the train for that period.

CPA issues here.
 
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