Hi
After checking that my area has fiber on afrihost's coverage map, I put in an order for the 10Mb deal with Frogfoot. Order was created and installation and delivery paid.
I've been talking to the technicians on afrihost WhatsApp group however who informed me that fiber is not live in my area yet and planned to be done in 6 - 9 months only. Today they tried to deliver the router and said they'd guide me through the set up.
My question is: if I take receipt of the router and it's set up, do I still wait the 6 - 9 months to actually use it? I'm assuming I only start paying once my line is active?
Have anyone been in a similar situation?
My setup is as per the picture attached.
After checking that my area has fiber on afrihost's coverage map, I put in an order for the 10Mb deal with Frogfoot. Order was created and installation and delivery paid.
I've been talking to the technicians on afrihost WhatsApp group however who informed me that fiber is not live in my area yet and planned to be done in 6 - 9 months only. Today they tried to deliver the router and said they'd guide me through the set up.
My question is: if I take receipt of the router and it's set up, do I still wait the 6 - 9 months to actually use it? I'm assuming I only start paying once my line is active?
Have anyone been in a similar situation?
My setup is as per the picture attached.
Attachments
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20200526_111425.jpg
