Fiber order - Frogfoot

Lee31

Active Member
Joined
Feb 8, 2012
Messages
62
Hi

After checking that my area has fiber on afrihost's coverage map, I put in an order for the 10Mb deal with Frogfoot. Order was created and installation and delivery paid.

I've been talking to the technicians on afrihost WhatsApp group however who informed me that fiber is not live in my area yet and planned to be done in 6 - 9 months only. Today they tried to deliver the router and said they'd guide me through the set up.

My question is: if I take receipt of the router and it's set up, do I still wait the 6 - 9 months to actually use it? I'm assuming I only start paying once my line is active?

Have anyone been in a similar situation?

My setup is as per the picture attached.



20201110_204442.jpg
 

Attachments

  • 20200526_111425.jpg
    20200526_111425.jpg
    24.9 KB · Views: 28

eddief1

Expert Member
Joined
Feb 26, 2008
Messages
1,154
Your fibre network provider seems to be Comtel and not Frogfoot, maybe give Comtel a call to get connected ?
 
Top