Fibre Configuration for ASUS DSL-AC52U

[UntoldFable]

Good evening everyone,

I hope this is the right place to post this kind of thing. I've recently had Fibre installed at my home and coincidentally I have the ASUS DSL-AC52U already, which is according to the OpenServe gentleman the standard router you get with Fibre installations with WebAfrica anyway.

Now I've set up my WAN PPoE and the connection is shap, however speed tests reveal only around 50Mb/s or around 6MB/s on a 200Mb/s package. (Capped). At first I thought well **** looks like i'm already going to have to log a complaint. However upon further inspection I found that I can have multiple devices doing speed tests at the same time and they'll all get around 50Mb/s, which leads me to believe it's not my line but possibly a QoS setting. So I fiddle around and did this.


This hasn't actually helped me so i'm unsure what I might be doing wrong, any advice would be appreciated! Thanks!

 

[Johnatan56]

Are these speed tests on wireless or cable?

 

[UntoldFable]

Are these speed tests on wireless or cable?

Both Wireless and Cable. So I can get ~50Mb/s on my PC while getting another 50Mb/s on my phone for example.

 

[Johnatan56]

Both Wireless and Cable. So I can get ~50Mb/s on my PC while getting another 50Mb/s on my phone for example.

If you turn the QoS off, does the issue persist?

 

[UntoldFable]

If you turn the QoS off, does the issue persist?

If disabling "Smart QoS" is the equivalent of turning it off then yes unfortunately it still persists. However I was thinking, if it's QoS then surely I could achieve at least 100Mb/s over multiple services, i.e. Steam and Youtube and SpeedTest, however all combined are still around 60~Mb/s.

Perhaps it is my ethernet cable, even with CAT5 I should still be able to get clost too 100Mb/s on it but perhaps it has deteriorated. That being said my Wireless speeds are also around there and that's rather curious.

So here's a Traffic Monitor.



The Stable areas are where only my Steam application is pulling from my PC, and the spikes are where I have Steam downloading as well as my phone doing a SpeedTest. During those spikes you can see the line is clearly capable of at least 12MB/s.

 

[Johnatan56]

If disabling "Smart QoS" is the equivalent of turning it off then yes unfortunately it still persists. However I was thinking, if it's QoS then surely I could achieve at least 100Mb/s over multiple services, i.e. Steam and Youtube and SpeedTest, however all combined are still around 60~Mb/s.

Perhaps it is my ethernet cable, even with CAT5 I should still be able to get clost too 100Mb/s on it but perhaps it has deteriorated. That being said my Wireless speeds are also around there and that's rather curious.

So here's a Traffic Monitor.

View attachment 561527

The Stable areas are where only my Steam application is pulling from my PC, and the spikes are where I have Steam downloading as well as my phone doing a SpeedTest. During those spikes you can see the line is clearly capable of at least 12MB/s.

Are you able to download constantly only two devices and reach 100Mbps on both instead of only when bursting?

Are you sure that your web package is not set to max at 50Mbps while your line is at 100? Try using a different providers capped account, if you have a friend on e.g. Vox ask if you can borrow their details to test.

 

[UntoldFable]

Are you able to download constantly only two devices and reach 100Mbps on both instead of only when bursting?

Are you sure that your web package is not set to max at 50Mbps while your line is at 100? Try using a different providers capped account, if you have a friend on e.g. Vox ask if you can borrow their details to test.

I'll have to test the burst vs sustained download, thanks. I'm unfortunately not aware of any friends that have Fibre, I'll keep an ear out though.

 

[Johnatan56]

I'll have to test the burst vs sustained download, thanks. I'm unfortunately not aware of any friends that have Fibre, I'll keep an ear out though.

OpenServe fiber accounts work with ADSL accounts.

 

[UntoldFable]

OpenServe fiber accounts work with ADSL accounts.

Interesting! Let me see if I can get a friend to lend me his details then.

 

[Off-The-Chart]

maybe screenshot the pages where your actual connection stats are

like your Modulation, etc

maybe not set to right mode

 

[Johnatan56]

maybe screenshot the pages where your actual connection stats are

like your Modulation, etc

maybe not set to right mode

This is on fiber, the ONT handles the modulation etc, which is set up by the techie.
Router just dials the PPPoE connection. You don't have any access to the ONT.

 

[UntoldFable]

maybe screenshot the pages where your actual connection stats are

like your Modulation, etc

maybe not set to right mode

This is on fiber, the ONT handles the modulation etc, which is set up by the techie.
Router just dials the PPPoE connection. You don't have any access to the ONT.

Just in case, I'll try get a screenshot or two of the connection, maybe somebody can pickup on something.




An option is to wait till they deliver the "Official" router and see what my speeds are then. If still not resolved I can log a support request. Until then I want to get hold of some CAT6 and test my speeds on that.