Fibre line uptime

cavedog

cavedog

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So I've had my Openserve fibre line almost 1 year now and since the install it has not been down once. Pretty impressive. I run my router and ONT on a backup 12v battery and that lasts about 12 hours+(8 hours with constant downloads at 80Mbps+) so the router and ONT never goes off even during loadshedding or power outages and the line still works fine.

I think that is pretty impressive uptime for a FTTH line.
 
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cavedog said:
So I've had my Openserve fibre line almost 1 year now and since the install it has not been down once. Pretty impressive. I run my router and ONT on a backup 12v battery and that lasts about 12 hours+ so the router and ONT never goes off even during loadshedding or power outages and the line still works fine.

I think that is pretty impressive uptime for a FTTH line.
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does the exchange never go off? i would imagine that with long load shedding schedules the exchange's batteries might deplete
 
MisterV said:
does the exchange never go off? i would imagine that with long load shedding schedules the exchange's batteries might deplete
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Never even when we had like a 15 hour+ outage due to a substation fault and subsequently had 6 hours on and 6 hours off schedule for 4 days the fibre line never went off. Still had full 200Mbps speeds.
 
Yeah I've also never been down since I got my Openserve installation in March. I think twice the line was super slow because I assume Openserve was doing maintenance, but it was usually back to normal within 3 hours.

After loadshedding it still works as fine as it would normally. The only time there was downtime was because both the cables between KZN and JHB were down and it only got fixed after 12 hours, but it wasn't their fault and all the lights were green the whole time but it couldn't connect to anything outside of Durban.

The only thing that I can complain about is the price of the higher end packages, I would love to get 100Mbps or even more but it's just too expensive. I know Afrihost and other ISPs reduced their prices but I don't want to go through the trouble of transferring, so I'll stick with CISP for now.
 
DYreX146 said:
Yeah I've also never been down since I got my Openserve installation in March. I think twice the line was super slow because I assume Openserve was doing maintenance, but it was usually back to normal within 3 hours.

After loadshedding it still works as fine as it would normally. The only time there was downtime was because both the cables between KZN and JHB were down and it only got fixed after 12 hours, but it wasn't their fault and all the lights were green the whole time but it couldn't connect to anything outside of Durban.

The only thing that I can complain about is the price of the higher end packages, I would love to get 100Mbps or even more but it's just too expensive. I know Afrihost and other ISPs reduced their prices but I don't want to go through the trouble of transferring, so I'll stick with CISP for now.
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You on a 40/20 line? Mweb also has some decent prices. R999 for uncapped unshaped 100/20 line is not bad at all.
 
cavedog said:
So I've had my Openserve fibre line almost 1 year now and since the install it has not been down once. Pretty impressive. I run my router and ONT on a backup 12v battery and that lasts about 12 hours+ so the router and ONT never goes off even during loadshedding or power outages and the line still works fine.

I think that is pretty impressive uptime for a FTTH line.
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same on my side, glad to see my ISP also has proper battery backup :thumbsup:
 
cavedog said:
You on a 40/20 line? Mweb also has some decent prices. R999 for uncapped unshaped 100/20 line is not bad at all.
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Yeah I have a 40/20, my friend is actually on a 40/10 with Mweb but I can't really judge how my experience will be from his because I'm in KZN and he's in CPT.

I've been waiting for Openserve to reduce their IPC costs so other ISPs can decrease their prices, because I have heard a lot of people have had a lot of problems transferring their Openserve line to a different ISP.

Ultimately my biggest concern is having the lowest latency and most stable connection possible (mainly to local but also international servers) as the games I play are extremely ping dependent, so for that reason I was actually looking at Web Squad but they don't offer packages higher than 40Mbps on Openserve yet.
 
DYreX146 said:
Yeah I have a 40/20, my friend is actually on a 40/10 with Mweb but I can't really judge how my experience will be from his because I'm in KZN and he's in CPT.

I've been waiting for Openserve to reduce their IPC costs so other ISPs can decrease their prices, because I have heard a lot of people have had a lot of problems transferring their Openserve line to a different ISP.

Ultimately my biggest concern is having the lowest latency and most stable connection possible (mainly to local but also international servers) as the games I play are extremely ping dependent, so for that reason I was actually looking at Web Squad but they don't offer packages higher than 40Mbps on Openserve yet.
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You could always do some tests on capped adsl accounts. Maybe ask Websquad for a test account.

It will depend on your location and being in Durban your traffic will most likely go to JHB. I did see Afrihost have IPC in Durban.

You can also give https://www.infogro.co.za/capped a try. They use Network Platforms just Mind The Speed. Axxess free 1GB they use the same network as Afrihost and Webafrica. You could get a capped Mweb account just for an extra month to test and see how they work.

With Openserve you can switch pppoe details to other ISPs to test the network first before making a decision. If you are going to wait for IPC price reductions then you are probably going to wait a while.
 
Yeah I've been with Openserve for a few months now and only had a downtime of about 5 seconds once :)
 
I'd hate to have my routers and ONT have an uptime of more than 2 weeks, it just doesn't feel right.
 
cavedog said:
You could always do some tests on capped adsl accounts. Maybe ask Websquad for a test account.

It will depend on your location and being in Durban your traffic will most likely go to JHB. I did see Afrihost have IPC in Durban.

You can also give https://www.infogro.co.za/capped a try. They use Network Platforms just Mind The Speed. Axxess free 1GB they use the same network as Afrihost and Webafrica. You could get a capped Mweb account just for an extra month to test and see how they work.

With Openserve you can switch pppoe details to other ISPs to test the network first before making a decision. If you are going to wait for IPC price reductions then you are probably going to wait a while.
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I was planning to try some different networks, I know that it's pretty easy to do Openserve as you can just change the details but what I like about Web Squad is that I can see exactly what their latency from DBN to JHB is through their looking glass and its usually 7 or 8ms (which is really good).

I haven't seen much about Network Platforms though but I might check it out. I have a friend in Durban who is on Afrihost VDSL and he hasn't really had many problems so I know their service is also good too.
 
DYreX146 said:
I was planning to try some different networks, I know that it's pretty easy to do Openserve as you can just change the details but what I like about Web Squad is that I can see exactly what their latency from DBN to JHB is through their looking glass and its usually 7 or 8ms (which is really good).

I haven't seen much about Network Platforms though but I might check it out. I have a friend in Durban who is on Afrihost VDSL and he hasn't really had many problems so I know their service is also good too.
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That 8ms is probably Teraco DBN to Teraco Isando. It would exclude the latency from your line to where ever Openserve IPC is at in Durban and then to Teraco Durban then to JHB Teraco. You probably looking at realistic figure of 12-13ms from Durban to JHB maybe slightly more I'm not sure how the NNI in Durban works with Openserve. Maybe @websquadza can confirm.
 
cavedog said:
That 8ms is probably Teraco DBN to Teraco Isando. It would exclude the latency from your line to where ever Openserve IPC is at in Durban and then to Teraco Durban then to JHB Teraco. You probably looking at realistic figure of 12-13ms from Durban to JHB maybe slightly more I'm not sure how the NNI in Durban works with Openserve. Maybe @websquadza can confirm.
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Yeah I already know that but considering that their latency is that good even from their core network it's quite impressive. I actually live in Pietermaritzburg and I usually get between 2ms and 6ms to Durban, so that means that I would (theoretically) get anywhere between 9 to 14ms, whereas it's anywhere between 12 and 18ms on CISP.

But either way I was still wanting to wait until Web Squad offers 100Mbps Openserve packages just to make sure that I'll be able to upgrade when I need to in the future. Right now the hassle of transferring the line isn't worth it for me until then.
 
@cavedog please let us know what battery you're using. A link would be most appreciated. Thanks.
 
ripclaw said:
@cavedog please let us know what battery you're using. A link would be most appreciated. Thanks.
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I use this

www.communica.co.za

PSU CCTV 12VDC 3A

Power Supply Unit with Battery Backup • 12VDC 3A UPS • with Battery Compartment for 7Ah Battery (Battery NOT Included) Overview Features Input voltage can vary from 90VAC to 265VAC without affecting the output voltage. (output voltage remains constant) Input and output fused Short circuit...
www.communica.co.za www.communica.co.za

With a normal 7ah battery. For a bit more you can get a 9ah battery to last slightly longer. Auto switches over between power and battery with no downtime so everything stays on ALWAYS.

www.communica.co.za

Search Results

Search Results
www.communica.co.za www.communica.co.za


You can buy different brands should not matter. Very good solution for extended outages. Speaking of outages Centurion is experiencing an outage since about 4am already due to substation fault so I'm on backup since then and battery Voltage is still 12.2V

I added a cheap DC to DC buck to keep and eye on the voltage just to make sure battery health so you can play around with the setup. The PSU I linked does not have any alarms and just has a light green = main power red = battery. It has extra connectors if you want to connect a buzzer which is nice.
 
Daruk said:
My daughter had this on her ADSL. Two hour loadshedding and the exchange was down. Telkom are slipping up.
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Yeah batteries ages and Telkom does not replace but hey Openserve fibre maybe they got a new tender because the backup times are amazing. In fact it NEVER goes off my backup batteries die an if I make a plan to get it online again with inverter and car battery the line still works.
 
cavedog said:
I use this

www.communica.co.za

PSU CCTV 12VDC 3A

Power Supply Unit with Battery Backup • 12VDC 3A UPS • with Battery Compartment for 7Ah Battery (Battery NOT Included) Overview Features Input voltage can vary from 90VAC to 265VAC without affecting the output voltage. (output voltage remains constant) Input and output fused Short circuit...
www.communica.co.za www.communica.co.za

With a normal 7ah battery. For a bit more you can get a 9ah battery to last slightly longer. Auto switches over between power and battery with no downtime so everything stays on ALWAYS.

www.communica.co.za

Search Results

Search Results
www.communica.co.za www.communica.co.za


You can buy different brands should not matter. Very good solution for extended outages. Speaking of outages Centurion is experiencing an outage since about 4am already due to substation fault so I'm on backup since then and battery Voltage is still 12.2V

I added a cheap DC to DC buck to keep and eye on the voltage just to make sure battery health so you can play around with the setup. The PSU I linked does not have any alarms and just has a light green = main power red = battery. It has extra connectors if you want to connect a buzzer which is nice.
Click to expand...

Thanks, @cavedog. I'm assuming that you've wired a multiplug to the PSU you linked to, above? Thanks.
 
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