Fibre NAT Type issue

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Electroe

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Hey guys,

Got my fibre installed on Tuesday. Everything is going great, it's just that I notice that I'm getting moderate NAT on some games, specifically Rainbow Six Siege.

I've tried the PPPoE method on PS4 but I can't obtain IP address. Originally thought maybe the details Vox gave me where different.

This morning an agent called me to try and assist with the issue, he didn't know much about it but I did tell him that enabling uPnP helps. As it did with when I was gaming on LTE. Unfortanetly it didn't help in this case. Did also ask him to send me the PPPoE details but he sent me the same details that I've tried. eg. [email protected].

I'm at a stump, I can't really log onto the router myself. The tech who installed it says Vox doesn't want people logging on to the router so they do everything remotely.

Also think it would be wise for me to request disabling uPnP since it didn't work.

Any suggestions? The router is a Mikrotik routerboard. I can't really tell you the model. Do you think it's wise for me to log onto the router anyway?
 
I would suggest asking Vox to open the below ports on the MikroTik router for your PS4:
TCP 80, 443, 3478, 3479, 3480
UDP: 3478, 3479, 3658, 6115

If UPnP is enabled on the MikroTik router and on your PS4 the ports will automatically be opened
 
Sarel0092 said:
I would suggest asking Vox to open the below ports on the MikroTik router for your PS4:
TCP 80, 443, 3478, 3479, 3480
UDP: 3478, 3479, 3658, 6115

If UPnP is enabled on the MikroTik router and on your PS4 the ports will automatically be opened
Click to expand...

Thanks for the reply mate, will give them a call soon!
 
What is "moderate NAT"?

You either get assigned an IP address or you don't. There is no go-between.

Have you tried setting your PS4 to a static IP address?
 
What is "moderate NAT"?

You either get assigned an IP address or you don't. There is no go-between.

Have you tried setting your PS4 to a static IP address?
Click to expand...

On some games you get the Open, Moderate and Strict NAT notifications, see below description:

There are three possible NAT types:

- Open NAT has no restrictions and will be able to connect with any other players.
- Moderate NAT will have some restrictions and will be unable to communicate or play with users with a strict NAT.
- Strict NAT may not be able to join or communicate in certain game sessions. Average matchmaking wait times will be affected.

The Static IP address doesn't affect the NAT type, it has to do with the port forwarding on the router
 
Sarel0092 said:
I would suggest asking Vox to open the below ports on the MikroTik router for your PS4:
TCP 80, 443, 3478, 3479, 3480
UDP: 3478, 3479, 3658, 6115

If UPnP is enabled on the MikroTik router and on your PS4 the ports will automatically be opened
Click to expand...

About to call, do you think it's wise to keep UPnP enabled? Or should I tell them to just try to open the ports?
 
Electroe said:
Would that require access to the router?
Click to expand...

No, you can set it on your PS4.

It will make the port forwarding easier if your PS4 has a static IP address. You can ask Vox to open the ports for the static IP address set on your PS4. They (Vox) can also reserve the current IP address of your PS4 on the MikroTik router then you don't need to set a static IP address on your PS4.

For interest sake:
https://portforward.com/networking/static-ip-ps4/

Electroe said:
About to call, do you think it's wise to keep UPnP enabled? Or should I tell them to just try to open the ports?
Click to expand...

I would say port forwarding would be the safest. Other programs such as Skype, uTorrent also make use of UPnP (if not disabled) and will open unnecessary ports.
 
Sarel0092 said:
No, you can set it on your PS4.

It will make the port forwarding easier if your PS4 has a static IP address. You can ask Vox to open the ports for the static IP address set on your PS4. They (Vox) can also reserve the current IP address of your PS4 on the MikroTik router then you don't need to set a static IP address on your PS4.

For interest sake:
https://portforward.com/networking/static-ip-ps4/



I would say port forwarding would be the safest. Other programs such as Skype, uTorrent also make use of UPnP (if not disabled) and will open unnecessary ports.
Click to expand...

Was told I need this, TCP UDP, the PORTS and the internal IP address.

Where do I find these ports and the IP address?
 
Electroe said:
Was told I need this, TCP UDP, the PORTS and the internal IP address.

Where do I find these ports and the IP address?
Click to expand...

Below is the ports:
TCP 80, 443, 3478, 3479, 3480
UDP: 3478, 3479, 3658, 6115

The first part in the below link explains how you can see the current IP address (Internal IP Address) of your PS4
https://portforward.com/networking/static-ip-ps4/
Its basically Settings > Network > View Connection Status then look for IP Address
 
Sarel0092 said:
Below is the ports:
TCP 80, 443, 3478, 3479, 3480
UDP: 3478, 3479, 3658, 6115

The first part in the below link explains how you can see the current IP address (Internal IP Address) of your PS4
https://portforward.com/networking/static-ip-ps4/
Its basically Settings > Network > View Connection Status then look for IP Address
Click to expand...

Ah okay, thought as much.

Thanks! He did mention some other ports though, any idea what he was talking about? He mentioned them ontop of the TCP and UDP ports.
 
Electroe said:
Thanks! He did mention some other ports though, any idea what he was talking about? He mentioned them ontop of the TCP and UDP ports.
Click to expand...

I am not sure.

From my experience you can just use the TCP and UDP ports along with the IP Address, no other ports should be required.
 
Sarel0092 said:
I am not sure.

From my experience you can just use the TCP and UDP ports along with the IP Address, no other ports should be required.
Click to expand...

The TCP ports and UDP ports fluctuate depending on the Console or device as well as the Game.
I know on my MikroTik router from VOX I have my Xbox Series X connected to it and I used to have Strict NAT
I opened it by adding multiple ports for various games.

You would have to add TCP and UDP Nat rules separately to your Firewall rules.
 
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