Fibre Speeds

[ChrisLane777]

I have a problem with FTTH speed tests.

With the MBB speed test, my download and upload speeds are 91.46 and 94.81 respectively.

With the Ookla speed test they are 73.29 and 86.60 respectively.

I run the tests one after the other - what would be causing the difference?

I have Frogfoot uncapped 100/100 fibre via Axxess.

Chris Lane

 

[AfriNatic]

@Captain Axxess Can you assist?

Have you checked the cable between the ONT and Router? Also make sure the router as a 1Gbps port if you have a line that is faster than 100Mbps.

 

[Captain Axxess]

I have a problem with FTTH speed tests.

With the MBB speed test, my download and upload speeds are 91.46 and 94.81 respectively.

With the Ookla speed test they are 73.29 and 86.60 respectively.

I run the tests one after the other - what would be causing the difference?

I have Frogfoot uncapped 100/100 fibre via Axxess.

Chris Lane

Hi @ChrisLane777,

Please DM me your account details and I will look into this for you.

 

[ChrisLane777]

Hi @ChrisLane777,

Please DM me your account details and I will look into this for you.

Thanks for the response. How do I do that?

 

[ChrisLane777]

@Captain Axxess Can you assist?

Have you checked the cable between the ONT and Router? Also make sure the router as a 1Gbps port if you have a line that is faster than 100Mbps.

Thanks for the response.

I have not had speed issues for a long time, but am curious about the different results from the two speed tests.

I am using a wireless connection to the router from my laptop, the ethernet port in the router is 1Gbps.