Fibre usage data has stopped updating

BCR

Expert Member
Joined
Jun 19, 2010
Messages
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Updates every hour were fine up until the end of July.

Then :

* Usage data was last updated on: 2026/07/31 23:50:42
(Frogfoot as FNO)

I understand nothing would've been sorted over the weekend, but no response received whatsoever to my ticket, and usage figures haven't yet been reinstated.

Subject :
No usage figures yet for August 2026

Ticket ID :
3g2j4mc462

Status :
Open

Department :
Support

Created :
2026-08-01 10:52:11

Last Updated :
2026-08-03 09:34:50

The "last updated" time was by me (Monday morning) when I sent a friendly reminder it was still o/s.

Your Support has had a tendency to respond at weird hours of the night (2 or 3, to 5 or 6 am), so maybe I'll get some feedback early on Tuesday ?

Either way, can you look into it
@Captain Axxess
 
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