Fibre / Wireless Router Problem

Natas

Natas

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Joined
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Poffaddersberg
Sorry for being such a noob. I think I have exhausted other lines of enquiry through the various technical supports contact centres i have called and I am at my whits end.

I recently got FTTH in Parkhurst and have connected my Mweb supplied FON Wireless Router vie ethernet cable to my Vumatel CPE in my home. I can connect to the router with all my devices but only some of them actually get internet connectivity. I can connect my laptop reliably and generally have internet on it. However i cant seem to connect phones, my wife's laptop works from time to time and my PS4 which was connected to the internet at one stage has now stopped working. Again, I can connect all my devices to the router but they dont actually get access to the internet.

One tech guy I spoke with seems to think that it could be the router. He seems to think that the router isnt happy with the fact that i havent put in any ISP username and password details. Something to do with the connection not being an ADSL connection. He seems to think that i can solve my problems by getting a pure wireless access point and using that.

I would appreciate any guidance anyone could offer particulalry as to whether getting a WAP would make any difference.

Thanks in anticpation.
 
Yes, we had same problem. I found out you can't connect a regular modem/router to another. When a device requests data from the Internet, your FON router will still attempt his own ADSL connection. If you want to fix it, I would recommend a router with a WAN port. When this router is connected, all internet data will go straight to the Vumatel CPE. This router costs about R500, and is available in many shops. This should work, it did for me.
 
Hi,

You might be able to fix this without spending any $$. It is possible that both the Vumatel CPE and the FON router are running DHCP and handing out IP addresses to the devices on your network - this would lead to address clashes, routing issues and intermittent connections as you describe above.
If you have access, get on to the FON router and disable DHCP. Also check that the FON router and CPE are not using the same IP address (a lot of hardware defaults to 192.168.1.1).
Change the IP on the FON router if necessary, leave the Vumatel CPE on it's default settings as it should handle all the routing, IP address assignment, etc.
This should leave the FON router acting as a wireless access point only and not interfering with routing etc.
 
Can you post some pictures of the Vumatel router...
 
Natas said:
Sorry for being such a noob. I think I have exhausted other lines of enquiry through the various technical supports contact centres i have called and I am at my whits end.

I recently got FTTH in Parkhurst and have connected my Mweb supplied FON Wireless Router vie ethernet cable to my Vumatel CPE in my home. I can connect to the router with all my devices but only some of them actually get internet connectivity. I can connect my laptop reliably and generally have internet on it. However i cant seem to connect phones, my wife's laptop works from time to time and my PS4 which was connected to the internet at one stage has now stopped working. Again, I can connect all my devices to the router but they dont actually get access to the internet.

One tech guy I spoke with seems to think that it could be the router. He seems to think that the router isnt happy with the fact that i havent put in any ISP username and password details. Something to do with the connection not being an ADSL connection. He seems to think that i can solve my problems by getting a pure wireless access point and using that.

I would appreciate any guidance anyone could offer particulalry as to whether getting a WAP would make any difference.

Thanks in anticpation.
Click to expand...

Not familiar with the router but what you would normally do is change the router to work as a wireless repeater.

If it cant then you would have to go get a wireless router (NOT an ADSL router)
 
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