Final Debit Order

[Dolby]

Just curious on the below :

I settled my previous Audi around 12th December. I requested a final settlement letter on that date which was sent through to me, and forwarded to the the dealership where I was buying another vehicle. They settled and closed the Audi account; and I took delivery of my new car a day or two later..

I requested if I could start my installment end January and therefore skip an installment - but I've just been debited for my old car 2 weeks after the settlement.

Surely this isn't right?
What would have happened had I note requested the January date - a debit for the old and new car in one month?

 

[SauRoNZA]

Probably just a delay in having it cancelled.

And yes they would have debited both as the one really has nothing to do with the other.

Should be a simple query as reverse.

 

[Dolby]

Phoned today ... still not cancelled. As it stands, they'll debit in January as well.

New dealership is trying to understand why and what happened. Sigh.

My luck