Firefox 36.0.1 shutdown issues

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twinkletoes

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I am running Firefox on Win 8. I have had the issue since Monday that, if I exit Firefox and later want to start it up again, I get an error dialog that its already running. Trying to stop the process with Task Manager results in an error indicating that the process cannot be closed due to access rights. The only way to clear this is to reboot, which is highly irritating. This happens seemingly "randomly", although I suspect there must be something happening during closure that is causing this.

Anyone else have this problem?
 
twinkletoes said:
I am running Firefox on Win 8. I have had the issue since Monday that, if I exit Firefox and later want to start it up again, I get an error dialog that its already running. Trying to stop the process with Task Manager results in an error indicating that the process cannot be closed due to access rights. The only way to clear this is to reboot, which is highly irritating. This happens seemingly "randomly", although I suspect there must be something happening during closure that is causing this.

Anyone else have this problem?
Click to expand...

Are you opening the program as admin and using a user account?
 
Probably a faulty add-on update. Disable them one by one maybe?
 
Rickster said:
Define "handles".
Click to expand...

Circle instead of percentage bar and I like Firefox allowing it in a separate window that is only downloads.
If you tell me that it's in a separate tab, that doesn't count for me. It is just that I like the differentiation.

Why Chrome over Firefox as well? Can ask the same of you. I have had so many issues with chrome over the years, so many issues with firefox as well, but they sort them out and keep moving forward.
Still wouldn't touch IE though.

And I use Opera when on my phone and I am surfing larger sites in order to save a bit of data.
 
Hi

Opening as admin. No change from prior to the latest update. Have been using it for years. It has all started after the latest update. I also tried disabling all add-ons with no effect on the problem.
 
I would do this next.

Uninstall FF.
Run CCleaner.
Delete this folder C:\Program Files (x86)\Mozilla Firefox
Delete this folder %AppData%\Mozilla
Delete this folder %localappdata%\mozilla
Restart.
Install again.

Or get an older version (not recommended)
 
simm_card said:
I would do this next.

Uninstall FF.
Run CCleaner.
Delete this folder C:\Program Files (x86)\Mozilla Firefox
Delete this folder %AppData%\Mozilla
Delete this folder %localappdata%\mozilla
Restart.
Install again.

Or get an older version (not recommended)
Click to expand...

Tried that as well. Seems that I'll have to re-install old version. What bugs me is that it seems that I'm the only one with this issue? I'm trying to figure out what the core problem is. Except for updating firefox, I had not changed anything else or installed any windows updates (although knowing MS, there could have been an update that I'm unaware of...).

Thanks for the suggestions anyway!
 
twinkletoes said:
Tried that as well. Seems that I'll have to re-install old version. What bugs me is that it seems that I'm the only one with this issue? I'm trying to figure out what the core problem is. Except for updating firefox, I had not changed anything else or installed any windows updates (although knowing MS, there could have been an update that I'm unaware of...).

Thanks for the suggestions anyway!
Click to expand...

Just for interest some feedback. I installed a previous version of FF and the problem disappeared. I then updated the 36.0.4 and the problem re-appeared. I then updated to 37 Beta and problem disappeared again. It would thus seem that the problem was confined to ver 36.0.4. I reported this to Mozilla but am still eagerly awaiting their response (apart from a generic workaround link that they keep on referring me to - which btw doesn't work...).
 
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