First impressions on ure mywireless

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by jgoosen</i>
<br />They Said 3-5 Days for your modem at the moment ....we are at day 8...
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...are you sure they did not make a typo and meant 35- Days as appose to 3-5 Days?

[:p]
 
Okay, Sentech fixed my email - only took ahem around 4 or 5 days of repeated phoning and doing my standard Friendly, Firm and Outraged approach (heh, sounds like the reaction of some women I've known :)

Point being, there seems to be an upward learning curve that they're moving along - now the support techies dont do the 'Are you interested in getting the MyWireless package' as soon as I say I've a problem, they're started to operate like standard ISP staff and assume that the caller actually HAS the damn service and there's a problem. Also, from last week to this week - I've noticed that they call back to advise on status of job problems, very decent of them.

(Way it seems to work is - you complain about 'X' - they try and talk you through the thing - whether its a login prob, or config of pop/smtp things for mail.. if they cant help, they bump it up to 'second level' techies (Presumably these are rocket scientist uber hackers who actually fix things on sys) make sure you ask them for a 'ticket number' (ie: job reference number) then quote this to cut through the poo next time, as they store all the info on system for passing through to the aforementioned Ronin l33t hacker dudes :)

So just store the info for future reference so that you only need to run through your story once when making contact if there's probs..

In other news -
a) dont seem to be able to get lower pings to mweb game servers than 80 - 120 area, so have died rapidly when facing players with 30 ping in Q3.
b) P2P tools like the mywireless route, Bit Torrent is very stable and lets me max out for downloads, ditto Kazaa Lite & Bob Down
c) still no joy with getting into Sentech's news server,(some techies suggest trying infosat and i.s. - as they're roughly in the same structure and food chain but its not much use).. so when folks get their service, start asking for usenet login info, to make Sentech realise there's a part of the net they should be offering which they're not currently..

Anyone know of a good internet broadcasting tool (apart from Shoutcast) - jet audio any use? (Idly looking at rebroadcasting some things locally, just to irritate the IBA.. :)
 
LoneGunman said:

<i>In other news -
...
c) still no joy with getting into Sentech's news server,(some techies suggest trying infosat and i.s. - as they're roughly in the same structure and food chain but its not much use).. so when folks get their service, start asking for usenet login info, to make Sentech realise there's a part of the net they should be offering which they're not currently..
</i>

This is something that I would also use. Currently I am using the IS news server which, after their recent upgrade, is the only nntp server in the country that I know of that does not drop articles, no matter what size they are.

The downside of this is that large groups such as the linux and cisco groups tend to get very large (you have to download upwards of 12,000 articles the first time you subscribe to the group).

As an interrim measure, Sentech could very easily set up a nntp proxy to the IS news server and set up an agreement with IS (seeing that they get their bandwidth from there anyway). I just hope the IS news server can cope with such additional loads, since it does get bogged down a bit.

Which news server are you trying/did you try?

When I connect to news.infosat.co.za, I sometimes get a connection. Issue a 'list' command, and you start getting the list of groups, but then the server promptly dies. Subsequent attempts to the server are useless.

--deckert
 
All IS customers can get access to their news server. If the customer's an ISP, then IS normally recommend that the customer get a caching news server for their clients, and they only add this caching news server's IP on the ACL. So if you kick up enough fuss, Sentech will have to comply.

--
 
According to the techies I've spoken with, the current 'sentech news server' is near as dammit a 386 or 486, and management havent really done anything to optimize it for usenet use by customers.. according to a helpful techie, a 'job ticket' has been opened with regard to asking re news server, (and apparently other customers have also been asking about this..)
Re which servers, tried news.infosat & news.is. but both either dont respond or simply timeout before any data comes back.. dont quite know the domain structures, but given IS's b/w, I'd imagine their news feed could be quite speedy - that'll do fine for me :)
Searching for 'public' news servers is a painfully slow process, and not permanent - hence the starting to niggle at Sentech to offer this facility..
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by TheProven</i>
<br />I have been using ADSL for more than a year now, and like Vie, never reached my 3 gig cap. So the limit is not an issue to me. Being online 24/7 is absolutely marvelous, and the phone bill is set in stone, always just below R1k.

So although I hate a monopoly, telkom's ADSL are delivering in my view.
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I agree I have also been using it for over a year and never reached my cap except for in December, when I fogrot to turn of Kazaa and had a couple of hundered people download from my machine, over a weekend.

I also believe that Telkom is delivering. (On ADSL)!!
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by GougedEye</i>
<br />Hiya,

1) Yes ADSL has seemed faster the last few weeks.

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Have to agree on this too!!
 
Hi there.

I have noticed a speed decline with my ISDN (64Kbps) for the last two weeks or so. A friend of mine with ISDN 128Kbps told me he noticed the same thing. Anyone else notice this?

Now the interesting thing is that I spoke to a technician at Telkom when I considered getting ADSL a few months ago. He told me that ISDN and ADSL share the same international pipe (64Mbps) and that the ADSL share was about a third of the size of the ISDN pipe...

Me thinks Telkom is trying to impress its current ADSL customers by eating into the ISDN share by increasing the share assigned to ADSL. I wonder if Sentech has anything to do with that.[;)] Of course Telkom could have just spent some money and increased the size of the whole pipe... but Telkom has never done the obvious, smart thing. They would rather negatively impact their existing ISDN customers to try and look competative with Sentech.

By the way, some of those ping times that LoneGunman posted to international sites are better than the pings I got to Star Wars Galaxies servers on the US east coast. My average ping was around 500ms with my ISDN connection, and that is still perfect for an non-FPS MMORPG, like Star Wars Galaxies or World of Warcraft. I found the lack of burstable bandwidth a bigger problem in very crowded areas on SWG. So from what I've seen, non-FPS MMORPGS like SWG, Everquest, DAoC, AO, etc. should fly with Sentech. I am also keen to try World of Warcraft and Dragon Empires when they are released.

Take care.


Joh:3:17: For God sent his Son into the world not to condemn the world; but to save the world through Him.
Ro 10:9 If you confess with your mouth, "Jesus is Lord", and believe in your heart that God raised Him from the dead, you will be saved.
 
Telkom don't have to spend anything to increase the bandwidth as they have ample bandwidth on the SAT-3, however they prefer to assign it to corporate customers who pay a lot more for it.
 
After reading this thread I am sitting here crying. We got the MyWireless modem yesterday. It's standing here on the computer stand looking pretty and that's about it. I have a signal strength of 2 lights on the little indicator thingy. When I try and connect it tells me it's actually only 7% *shrugs* I try to do the registering bit and it just tells me the remote pc isn't responding. I phone tech support and they tell me I need at least 3 out of the four signal indicator lights to connect. That's it. Thank goodness I haven't canceled my isdn yet.
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Jhbgirl</i>
<br />After reading this thread I am sitting here crying. We got the MyWireless modem yesterday. It's standing here on the computer stand looking pretty and that's about it. I have a signal strength of 2 lights on the little indicator thingy. When I try and connect it tells me it's actually only 7% *shrugs* I try to do the registering bit and it just tells me the remote pc isn't responding. I phone tech support and they tell me I need at least 3 out of the four signal indicator lights to connect. That's it. Thank goodness I haven't canceled my isdn yet.
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See if you can get a USB extension cable, and move the modem around a bit (upward is better). We have 2 lights when it's on my desk, but 3 on top of my monitor. Well, *had* 3 lights, I should say - it went up to 4 earlier on.
 
We've been all over our house, inside and out...up and down...it doesn't get better than the 2 lights :( I reckon it should at least be able to connect with that, don't you think?

5 minutes later : I look up and there is 3 lights on! Still can't connect though :( Tells me it's at 11%? How can 3 out of 4 lights represent 11%?

Sentech isn't answering their tech support line...*sigh*
 
jhbgirl, sounds like you're in a bit of a hard place - either you can wait and see if Sentech increases their coverage soon, or try organise an antenna.

Problem being you should get it sorted before the 14day trial period is up. If it isnt already..

<hr noshade size="1">
"Since light travels faster than sound, people appear bright until you hear them speak."

NetLink Research
 
We will try to get antenna asap. Hopefully that will work. Still can't connect to even register.
 
It was partial when we checked, so we phoned them prior to applying and asked if a partial would work and they assured us it would.
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by flashvc</i>
<br />Karnaugh, What 14day trial period is this??
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Apparently if you arnt satisfied after 14 days you can cancel the contract and return the modem. Could be wrong, this is what I heard.

<hr noshade size="1">
"Since light travels faster than sound, people appear bright until you hear them speak."

NetLink Research
 
An odd little question which one of the techies threw at me at some point, when I was having brief bouts of dropped connections, was 'Are you by a freeway' - the idea being that cars or engines in general might cause some degree of interference to account for the drops. Havent had any in a day or two, so it either was EM interference, or simply them futzing on the network without telling the techies..
Being a longtime shortwave/CB radio geek it occurs that the following maybe wouldnt hurt - I'm not suggesting wrapping the module in tin foil or getting aluminum beanies for the family to wear - but if there's a reception prob, it might be worthwhile just to see what's nearby that might be causing interference, either in the home itself, or if you're near a cellphone mast/freeway/ham radio fan/community radio station/electronics company/overhead powerlines etc..just to eliminate this possibility.. (most of the above will increase your likelhood of getting cancer anyway, so it probably might be useful to look out the window :P )
(before anyone starts flaming,
http://www.latitudes.org/articles/electrical_sensitivity_articles.html
http://www.powerlinefacts.com/
cell phone masts and school health: http://www.sprintoffschools.com/
Powerlines in buildings Hazardous to Health -http://www.geocities.com/electricalconcerns/ElectromagneticFieldsAreHazardous.html
cell fone mast radiation: http://web.ukonline.co.uk/faderuk//Health/Concerns/Why_Worry/why_worry.html
http://www.nzine.co.nz/features/emr_expert1_revised.html
http://www.bewisepolarize.com/man-made%20emf%20sources.htm
rat brains and cell phones: http://www.popsci.com/popsci/medicine/article/0%2C12543%2C573349%2C00.html
:P
 
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