Fixed-VoIP going strong in SA

Hanno Labuschagne

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Fixed-VoIP going strong in SA

Fixed Voice over Internet Protocol (VoIP) is growing in South Africa, and according to Telviva CCO Rob Lith, it is now the most prominent method of voice call transmission in the country.

He added that artificial intelligence (AI) emerged as a significant driver of VoIP solutions in 2024, and he expects the trend to accelerate in 2025.
 
this shift in the business market is driven by unified communications as a service (UCaaS) and omnichannel contact centre services (CCaaS)

Actually it's driven by cheap, abundant bandwidth, plus cheap, abundant VoIP equipment. Years ago VoIP was more specialised, where bandwidth was limited enough that careful bandwidth management was usually required, however, cheap equipment was becoming abundant after the 2000s thanks to open source projects like Asterisk and manufacturing in China, which lit the spark. Now with a 50 or 100 Mbps fibre connection being common, there's so much bandwidth that voice is a drop in the ocean, making it easy to run on any modern Internet connection. Of course it also helped that Telkom has remained a mainstay of overpriced and utter **** service.
 
Smells like partner piel.

And I stopped reading at AI.
 
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