FNB Bank Your Change

[Mike Hoxbig]

I have the Savings Pocket.

Just no indication of the bank you change anywhere.

Also for a supposedly "online" bank I find it ridiculous that I need to call them for everything.

It's not everything. This and roadside assist were the only things that I recall having to call in for. There's probably a reason behind it but I can't be sure...

 

[PsYTraNc3]

How/where do I enable this or check that it is enabled?

FNB website is truly USELESS.

Call them or email.
Use the premier banker if you have a platinum or private client account.

Their website might be useless according to you but you won't have any luck finding a better one in SA

 

[SauRoNZA]

Call them or email.
Use the premier banker if you have a platinum or private client account.

Their website might be useless according to you but you won't have any luck finding a better one in SA

Actually i think Nedbank's website itself is better.

Online Banking FNB wins.

 

[SauRoNZA]

It's not everything. This and roadside assist were the only things that I recall having to call in for. There's probably a reason behind it but I can't be sure...

Look so far my "Switch in 10 minutes" experience has been about 5 hours on the phone and in branches.

From initial application being a cock up to debit order switching to additional card issues...it has not gone well.

Has it not been for the promise of eBucks and seeing the much better App/Internet Banking experience I would have cancelled the whole thing by now.

Fortunately they support has made up for it and I actually have the branch manager on email but prefer not to have to go there unless I need to.