FNB Banking problem

[lokinc]

Just wondering if there's anyone else that banks with FNB and their salary is not reflecting in their bank accounts yet? I'm one of 3 FNB customers in our office that are having this problem. We normally have the money in our accounts by 3AM on the 26th of the month but today... nothing, 3 of us have not had our salaries reflect in our accounts. I have the proof of payment from the company that I work for so they have released the salaries as usual.

 

[Boom3laar]

Yip 3 of us same office and another one in a different company same issue

 

[ijacobs3]

same here

 

[lokinc]

What the hell is FNB up to?! Email them and they take ages to reply. Even their automatic reply emails take long to come back.

 

[lokinc]

Just got some info from our Accounts department:

Employees banking with FNB should be receiving their salaries by latest 2pm today. FNB was experiencing network issues overnight and they are busy resolving this issue. You can contact FNB on 0875759408 should you require any further info.

 

[Ancalagon]

Must be a bad day to be an FNB employee.

 

[Gunner182]

Same here, got an email from HR saying the money will be in by 9am..

 

[nic777]

I wonder if this is affecting other banks as well as regular debit orders have not come off yet. I have ABSA account and FNB bond and ABSA vehicle has not gone come off yet. Anyone else?

 

[princeradebe]

I get paid on the 25th, salary reflected but debit orders for the 26th haven't reflected but one of my service providers has confirmed receiving payment.

 

[Sinbad]

I wonder if this is affecting other banks as well as regular debit orders have not come off yet. I have ABSA account and FNB bond and ABSA vehicle has not gone come off yet. Anyone else?

No this won't be affecting other banks, unless they have issues of their own.
9am is optimistic. Midday is more realistic.

 

[Gunner182]

FNB online showing salary has been paid into my account. Description says "available after 24H00"

 

[Dlamaqhinga]

I get paid on the 25th, salary reflected but debit orders for the 26th haven't reflected but one of my service providers has confirmed receiving payment.

Same here

 

[ijacobs3]

mine in and available

 

[madhatta]

From RMB Corporate Banking via our HR Dept:

Information Brief
26 August 2014
Delayed Processing

Dear Valued Client,

Please accept our sincere apologies for the issues experienced this morning with the delay in processing your transactions.

This has affected the following services:

• Delays in posting transactions to accounts
• Electronic statements (emailed, Folders, Host-to-Host and OBE)
• Transaction history will not be up to date

Please also note that due to this issue, if your pay run for your wage or salary earners took place late last night or early this morning, the transactions will only reflected in their accounts later this afternoon.

We will keep you updated on the progress, however, should you require any further details please contact your Channel Portfolio Manager.

Regards,

The Client Engagement team
RMB Corporate Banking

 

[Necropolis]

Yeah - having the same issue.

Called the call center earlier and was assured that it would be sorted out by this afternoon sometime.

Good think none of my debit orders are due to go off yet.

 

[Sinbad]

Yeah - having the same issue.

Called the call center earlier and was assured that it would be sorted out by this afternoon sometime.

Good think none of my debit orders are due to go off yet.

The debit orders would have been delayed too, so there would have been no issue.

 

[Necropolis]

My account seems to be sorted now