I attempted to sign up for a MacBook Pro 14 M2 Pro finance with FNB as their monthly instalment was reasonable and the interest over 24 months only worked out to be a little more more than what buying it outright would cost therefore more justifiable than spending R48 000 in one go.
On the app my order was approved, a credit check done and my delivery details as well as debit order date set. I then get a cancellation notification a day later and when I phone them and query this they state my validation failed. When I ask what that means they essentially say they can’t see my salary being deposited into the account so it cannot be validated.
I bank with Discovery as they are also my insurance provider so the benefits are worth it. But it seems outrageous that FNB would require me to change where my salary is deposited just to get the device. Not to mention only stating this AFTER approving my order and running a credit check to my name
On the app my order was approved, a credit check done and my delivery details as well as debit order date set. I then get a cancellation notification a day later and when I phone them and query this they state my validation failed. When I ask what that means they essentially say they can’t see my salary being deposited into the account so it cannot be validated.
I bank with Discovery as they are also my insurance provider so the benefits are worth it. But it seems outrageous that FNB would require me to change where my salary is deposited just to get the device. Not to mention only stating this AFTER approving my order and running a credit check to my name


