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I had this issue earlier in the week when I tried to log into my secondary profile. I was taken to a page to confirm FICA details and when I confirmed everything was correct I got booted out and couldn't log back in. They also blocked by main profile so I had no access to online banking or may app.
When I called to query I was simply told the only solution was to create a new online banking profile.
I just checked and can now not log in to that new profile either.
My new profile is working now, and just made a card purchase but my other profiles are still blocked.I had the same issue, "private banker" was useless. I hope that I never get to work in bank IT.
I had the same issue, "private banker" was useless. I hope that I never get to work in bank IT.

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Just did a transfer from my Fusion account to my credit card on the app, worked fine.Getting this message now
Bank balances show as R0.00 as well.
This would be a positive for me. I am in the minus.Getting this message now
Bank balances show as R0.00 as well.
This means i cannot do any debicheck creations or e-wallet payouts for my FNB clients. WTFUsers may experience issues with FNB DebiCheck creations and eWallet payouts. The issue is under investigation
yup, my home loan also shows 0This would be a positive for me. I am in the minus.
Exactly what I came to post rofl. DAMN. For once I was hoping it's just me.
Well, redhat is linux right? So I'm going to guess that it looks like there is some corruption in the installation of their web server, but why FNB wouldn't have multiple redundancies for that sort of thing I have no clue. And why haven't they sent a communication about this?