FNB drops fee to cancel unauthorised debit orders

How about just stopping the theft. Wake up banks.
 
Hmmm... what about the debit orders that are reversed when they are legitimate?
 
Scr3w you FNB, the number of times I had this issue and you told me I had to phone Telkom to tell them to stop the unauthorised debits on my account when I have no business whatsoever with Telkom.

Empower me how?
 
Always boggled my mind why I had to pay a fee for an illegal transaction against my account.
 
“Debit orders that are higher than R200 can still be stopped, disputed, and reversed via our contact centre or at any FNB branch, at a fee.”
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not good enough.
 
mister said:
not good enough.
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It is good enough. Unfortunately there will always be those who abuse the system by cancelling legitimate debit orders because of cash-flow problems. The fraudulent debit orders are mostly low amounts, under R100. They hope these go undetected as the bank don't send sms notifications for those.
 
Debit orders should never have been allowed without explicit permission. Why is this practice still allowed?

supersunbird said:
Well, there are people who will contest legal debit orders for cashflow management purposes, so how does one deter those people?
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You don't. It's not the bank's role to enforce payment unless there's a court order.
 
Swa said:
Debit orders should never have been allowed without explicit permission. Why is this practice still allowed?


You don't. It's not the bank's role to enforce payment unless there's a court order.
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Because historically, the banks would have been unable to verify the millions and millions of debit order mandates manually. Hopefully they use technology and fix this issue quick quick.

They need to look after their other customers interests too, the ones requesting the debit orders.
 
wait, so other banks are charging you to stop unauthorized debit orders?
 
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