FNB reversing Bond debit order

[Other Pineapple Smurf]

This just gets me, second month in a row that FNB has reversed my bond debit order. What gets me is that its from one FNB account to another.

And since its not yet my primary bank account, I make sure there are no other transactions done on it. Its an FNB Gold Cheque Account.

Anybody else having this same ballache with FNB?


Main account: (and what happened to my Bond debit order on the statement?)

Date    Description Reference               Service Fee  Amount      Balance
Fri 27 Dec 2013  FNB OB PMT PAYMENT  PAYMENT 0.00        7 500.00    7 911.60

Bond Account: (with reversal)

Thu 02 Jan 2014 UNP 02      5 924.76 -******
Thu 02 Jan 2014 DEBIT ORDER 5 924.76 -****

 

[hellfire]

This just gets me, second month in a row that FNB has reversed my bond debit order. What gets me is that its from one FNB account to another.

And since its not yet my primary bank account, I make sure there are no other transactions done on it. Its an FNB Gold Cheque Account.

Anybody else having this same ballache with FNB?


Main account: (and what happened to my Bond debit order on the statement?)

Date    Description Reference               Service Fee  Amount      Balance
Fri 27 Dec 2013  FNB OB PMT PAYMENT  PAYMENT 0.00        7 500.00    7 911.60

Bond Account: (with reversal)

Thu 02 Jan 2014 UNP 02      5 924.76 -******
Thu 02 Jan 2014 DEBIT ORDER 5 924.76 -****

I had this a few months ago - should actually check again now!
I asked my banker what was going on - he said that it was some technical issues they were having

 

[Other Pineapple Smurf]

I had this a few months ago - should actually check again now!
I asked my banker what was going on - he said that it was some technical issues they were having

Thanks. Its such a pain as I need to either phone the callcenter or go into the branch (next door to us). Just not in the mood for this. Eish

 

[Tinuva]

Happened to me in October 2013. However they notified me via SMS that they had a technical difficulty and that it would go off the next day, which it did. So basically there was an issue, which they fixed for me. Checked this month, and it was 100% fine, thus it only happened once to me, and I didn't have to do anything to fix it.