FNB Smart Device warranty

[Cloud]

Hi Guys

Just wondering if anyone has had to return a Smart Device back to FNB for warranty and how that went.

I bought the Samsung Galaxy Tab S 10.5 and rooted it after about a month. Recently though, I've noticed that my tab seems to suffer from the screen aura effect on certain backgrounds.

I know the rooting has tripped the Know count but I've handed in my rooted Galaxy S 3 to MTN in the past without issue.

Any advice on how to proceed? Perhaps consider taking it directly to Samsung?

 

[ABU]

FNB will instruct you to take it directly to Samsung.
Email [email protected] if you require a copy of the proof of purchase when taking it in to Samsung.

 

[Cloud]

FNB will instruct you to take it directly to Samsung.
Email [email protected] if you require a copy of the proof of purchase when taking it in to Samsung.

Thanks for the feedback ABU.

Would you suggest I unroot it first?

 

[ABU]

Thanks for the feedback ABU.

Would you suggest I unroot it first?

From my experience, Samsung don't care whether it is rooted or not, so don't bother.

 

[Cloud]

Thanks again for the info ABU.

 

[Sajidah]

Hi, does anyone know if your smart device from fnb got stolen, will warranty cover it? I'm still paying for my smart device.

 

[geezer]

Hi, does anyone know if your smart device from fnb got stolen, will warranty cover it? I'm still paying for my smart device.

Sorry to say, but warranty will in my opinion most definitely NOT cover theft, that should be covered by insurance.