Fraudulent call?

[Lani N]

Hi, I hope someone cam advise me. Had a very weird call this morning from someone who said 13 other people are using my Telkom internet. I said I would rather discuss this personally with Telkom as something just didn't seem right. Been trying to get through to a person at Telkom who can assist me urgently but between getting different numbets from different people (half of the numbers dont work and half of the people say they cant assist me), im put through to answering services and voice prompts but nobody can actually assist. Has anyone else experienced someone calling them and advising them of other users on their router? What number do I call at Telkom to get assistance here?

 

[backstreetboy]

How did he get your number? Lol tell him to go suck a tailpipe.

 

[saor]

Change your router password & get on with life?

 

[TheMightyQuin]

Hi, I hope someone cam advise me. Had a very weird call this morning from someone who said 13 other people are using my Telkom internet. I said I would rather discuss this personally with Telkom as something just didn't seem right. Been trying to get through to a person at Telkom who can assist me urgently but between getting different numbets from different people (half of the numbers dont work and half of the people say they cant assist me), im put through to answering services and voice prompts but nobody can actually assist. Has anyone else experienced someone calling them and advising them of other users on their router? What number do I call at Telkom to get assistance here?

Don't call anyone yet...I'm nearly done downloading my 2 movies.

 

[ArmatageShanks]

Change your router password & get on with life?

^This

Also, what does it matter if 13 other people are using your internet? Sharing is caring man.

 

[Rickster]

To validate this, unplug your device, i cant see if you using LTE/Fibre or ADSL from your post, plug it back in the morning and check data usage on your account.

 

[Lani N]

Hi, I hope someone cam advise me. Had a very weird call this morning from someone who said 13 other people are using my Telkom internet. I said I would rather discuss this personally with Telkom as something just didn't seem right. Been trying to get through to a person at Telkom who can assist me urgently but between getting different numbets from different people (half of the numbers dont work and half of the people say they cant assist me), im put through to answering services and voice prompts but nobody can actually assist. Has anyone else experienced someone calling them and advising them of other users on their router? What number do I call at Telkom to get assistance here?

To validate this, unplug your device, i cant see if you using LTE/Fibre or ADSL from your post, plug it back in the morning and check data usage on your account.

How did he get your number? Lol tell him to go suck a tailpipe.

 

[Lani N]

To validate this, unplug your device, i cant see if you using LTE/Fibre or ADSL from your post, plug it back in the morning and check data usage on your account.

Thank you for the advice. Was concerned about how to check as im not tech savvy lol. But this will work. Thanks again

 

[backstreetboy]

<snip>

?

 

[supersunbird]

?

Newby is not familiar with quoting on the forum, hell, new way it's done messes me with at times.

 

[access]

is adsl login sharing still a thing? i thought it was tied to the phone number/line now.

change your email password.
change your internet password.
change your wifi password.

then change all other passwords.