My phone was stolen. Within a half an hour I blacklisted/blocked my phone. I had a new sim card an hour later. 36 hours later R12000.00 was withdrawn from my account using ewallet and cardless cash withdrawel. Although I’ve cancelled all my banking cards, what happens if they still have my telephone number/sim and details? This means that fraudsters still has access to my sim and all my personal details. Is there a remedy to cancel my contract with Vodacom and who do I report this to. I do not want to talk to an operator as I do not trust the system. I now feel that my identity and activities are being compromised. I would appreciate it if anyone can share their experiences with a similar incident and if so any remedies.