FREAKIN USELES DELL COMPUTER CORPORATION

MidnightWizard

MidnightWizard

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I always thought that BIG corporates were wolves in sheeps camouflage:mad:

NOW I have proof of it :eek:


See below for message from NOVATEL Wireless agents.....

-----------
Novatel Agents said:
Dear Chris,

Unfortunately I have not got good news for you. I received the following
email from Novatel engineers:

<Start Quote>

" We can't release firmware for Dell without Dell's approval.
Currently Dell does not see a business case for a 7.2 Mbps upgrade, even for modems they are currently selling...."

" The Dell module has a different hardware identifier, so the upgrade tool
will not recognize it and will fail to do anything.

The customer could buy a generic module from you..."

< End Quote >

So if you would have a generic Novatel Wirless EU870D than I could kindly
send you the firmware upgrade. But this fw upgrade does not work with the Dell identified modems as you see above.

If you want to order a generic module than you can find the modem here:

[DELETED]

We ship worldwide by DHL!

Thanks
Click to expand...


WHY does DELL not see a business model ..... :confused:

BECAUSE their new Latitude E series WILL have a 7.2 Broadband card --from ERICSSON -- a BIG selling point with DELL to purchase the NEW model. This is consumer entrapment at it's WORST.

F^CK you DELL RIP OFF ARTISTS ARSEHOLES

I HOPE that someone from the American consumer watchdog bodies reads this and SUES your useless arse off of you.

the PISSED OFF Wizard
 
This is nothing new, or even special.

Dell have to look after their shareholders, and since novatel designed the hardware and then sold it to Dell to use in their systems.. the choice is Dells whether to offer the firmware upgrade. There are a myriad reasons that they can throw out as to why NOT to release the firmware, such as how it will affect all the other sub systems in the laptop.

Don't get me wrong, I feel your frustrations, but at the same time you do need to see where Dell are coming from, and how they can get away with it easily.
 
Dell has operated like this for years.... It's nothing new. Compaq was even worse, with their hidden "expiry dates" in the BIOS, so I would venture to say that with Dell you have a slightly better, yet still very crappy experience
 
Isn't it "normal" for just about anything these days? Cellphone manufacturers stop developing/updating firmware for their products months after it was released. All manufacturers want to sell the same thing to the same person over and over - they have to or they'll go under. Dell is no exception. Apple will soon have a new iPod Whatever to sell to you that's got what the current model should have had but never got for above reason.
 
Crappy DELL

My apologies to all if my first post was rather "off-the-cuff" It was typed under serious duress.

I PAID good money for this machine. I feel entitled to the FULL potential of ALL it's devices. The Broadband communications device is adveetised on the NOVATEL site as being * 7.2 * this is the potential of the device -- with a SIMPLE firmware upgrade. WHY should DELL in their "wisdom" be able to tell ME what I can and cannot have -- OR -- am I missing something here ? Did I not REALLY buy the machine from DELL -- I am merely using it at THEIR discretion ?

As I said before DELL -- catch a wake up -- before we really start thinking that you are a bunch of low life scumbags. -- and start scratching in that Mormon geneology library for entries that start -- MICHAEL DELL :mad:


the FULMINATING one
 
I've also been with Dell where you're at now ... and it makes one wary of another purchase ... but in the end I will more likely than not choose Dell again when considering all that need to be considered.
 
Ok... problem no 1 Midnight Wizard.. did Dell advertise the Novatel chipset at 7.2Mbps, or through digging did you find that the chipset Novatel had supplied Dell is capable of 7.2Mbps...

If Dell themselves said it was capable of 7.2mbps then you have a leg to stand on, if not.. well then Dell are unfortunately in the right legally....
 
BeVonk! said:
I've also been with Dell where you're at now ... and it makes one wary of another purchase ... but in the end I will more likely than not choose Dell again when considering all that need to be considered.
Click to expand...

+1 Rather the enemy you know than the enemy you don't. There's also Dell Corporate and Dell mass market stuff. Stick with the former.
 
Legal DELL

ToxicBunny said:
Ok... problem no 1 Midnight Wizard.. did Dell advertise the Novatel chipset at 7.2Mbps, or through digging did you find that the chipset Novatel had supplied Dell is capable of 7.2Mbps...
If Dell themselves said it was capable of 7.2mbps then you have a leg to stand on, if not.. well then Dell are unfortunately in the right legally....
Click to expand...

To be honest I never checked the advertising splurbs so have NO idea how it was first advertised. i DO however know that at the moment this device IS advertised as 7.2

I think like an engineer -- what are the technical aspects , what can the hardware do , what is it capable of with the right software. The REAL questions.

EVERYTHING else including all the legalese and semantics is just BS to make bean-counters and marketing types happy :(

Like so much else one is basically left to help oneself. As they say in the classics -- something about "making a plan"



the AWAKENING one
 
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