Free basic electricity - I ain't getting none.

[genetic]

I haven't been getting free basic units for months now.

I recharge via FNB - use about R500 - R700 a month.

When I select Claim FBE in FNB after buying prepaid electricity, it says that my claim has been submitted, but nothing ever comes of it.

Anyone else with the same issue? (City of Cape Town).

 

[Azbubu]

From what I know, your property needs to be under a certain value for you to receive FBE.

Edit: see here. Maybe it's taken effect already. https://www.capetown.gov.za/en/elec...6/Understanding Residential Tariffs 15-16.pdf

 

[genetic]

From what I know, your property needs to be under a certain value for you to receive FBE.

Edit: see here. Maybe it's taken effect already. https://www.capetown.gov.za/en/elec...6/Understanding Residential Tariffs 15-16.pdf

I see - thanks Abzo.

 

[richjdavies]

I see - thanks Abzo.

And if you used to get it, you need to stay under a certain amount (normally average of around 350kwh -- depends on your municipality), to keep getting it...

 

[akescpt]

they introduced an additional tarriff during last year. i too lost the free units. they might be phasing it in for existing customers using the property valuation roll.

 

[reactor_sa]

In my metro you have to use a rolling 12month average of R450 per month or less, to qualify for the FBE which is targeted at 'indigenous' households.

 

[Azbubu]

In my metro you have to use a rolling 12month average of R450 per month or less, to qualify for the FBE which is targeted at 'indigenous' households.

Umm it's targeted at poorer households and people who don't use much electricity.

 

[C4Cat]

In my metro you have to use a rolling 12month average of R450 per month or less, to qualify for the FBE which is targeted at [-]'indigenous'[/-] indigent households.

FTFY