Lord Anubis
Expert Member
Hi Debbie2
It sounds like a good plan.......but.....despite their own wonderful service claims they always manage to squirm out of it when the threats are looming by invoking their "best effort" clause. Frankly I tend to agree with Mook.
Imho ICASA are toothless puppies and as for the small claims court process....lets rather not go there.
I know I complain a lot and it seems that I could possible get some attention on the problem but frankly I personally don't relish the thought of confrontation with basically the only real service provider in my home town. My mental health is just as important as this could potentially get very ugly as I am basically working hard on anger management when it comes to telco's
After all, if I have a problem I still need their help.
Hopefully were soon in for some relief
It sounds like a good plan.......but.....despite their own wonderful service claims they always manage to squirm out of it when the threats are looming by invoking their "best effort" clause. Frankly I tend to agree with Mook.
Imho ICASA are toothless puppies and as for the small claims court process....lets rather not go there.
I know I complain a lot and it seems that I could possible get some attention on the problem but frankly I personally don't relish the thought of confrontation with basically the only real service provider in my home town. My mental health is just as important as this could potentially get very ugly as I am basically working hard on anger management when it comes to telco's
After all, if I have a problem I still need their help.
Hopefully were soon in for some relief