Location: Johannesburg
Description:
A vacancy for a Marketing Database / CRM Administrator (Johannesburg) has become available in our Marketing Services Team. The successful incumbent will take responsibility for database administration and support on various of the Firm’s client marketing databases including being accountable for the accurate and intelligent maintenance, capturing, reporting and data analysis/mining of the firm’s CRM database. The applicant must have at least 10 years of experience in capturing, cross-checking, recording and administering data including working with and maintaining a CRM or an equivalent database system. A brief overview of the position can be found below:
Examples of the duties include the following:
· Updating existing client base and generating new records, including eliminating duplications and monitoring data quality and accuracy;
· Enforcing Data Entry Standards;
· Generating appropriate target lists (e.g. for events, newsletters);
· Working closely with the team leader to analyse and assess operational performance, monitor trends, and identify opportunities for ongoing improvement in terms of client information management and data processing;
· Liaising with internal clients to obtain the necessary client data;
· Maintaining / monitoring existing users and creating new users on database systems;
· Maintaining spreadsheets;
· Generating reports;
· Determining loopholes and possible issues with the system including reporting on non-compliance and errors in capturing/imports
Key competencies include:
· Intimate attention to detail and a passion for accuracy;
· A hands on approach;
· Pro-activity and initiative;
· Exceptional computer literacy with the following packages: Elite, or any other accounting packages as well as MS Office with intermediate to advanced competency on Excel;
·
Apply to this job
Description:
A vacancy for a Marketing Database / CRM Administrator (Johannesburg) has become available in our Marketing Services Team. The successful incumbent will take responsibility for database administration and support on various of the Firm’s client marketing databases including being accountable for the accurate and intelligent maintenance, capturing, reporting and data analysis/mining of the firm’s CRM database. The applicant must have at least 10 years of experience in capturing, cross-checking, recording and administering data including working with and maintaining a CRM or an equivalent database system. A brief overview of the position can be found below:
Examples of the duties include the following:
· Updating existing client base and generating new records, including eliminating duplications and monitoring data quality and accuracy;
· Enforcing Data Entry Standards;
· Generating appropriate target lists (e.g. for events, newsletters);
· Working closely with the team leader to analyse and assess operational performance, monitor trends, and identify opportunities for ongoing improvement in terms of client information management and data processing;
· Liaising with internal clients to obtain the necessary client data;
· Maintaining / monitoring existing users and creating new users on database systems;
· Maintaining spreadsheets;
· Generating reports;
· Determining loopholes and possible issues with the system including reporting on non-compliance and errors in capturing/imports
Key competencies include:
· Intimate attention to detail and a passion for accuracy;
· A hands on approach;
· Pro-activity and initiative;
· Exceptional computer literacy with the following packages: Elite, or any other accounting packages as well as MS Office with intermediate to advanced competency on Excel;
·
Apply to this job