[Full-time] Customer Implementation Engineer at Fumani Job

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Location: Gauteng
URL: http://www.fidesrecruitment.co.za

Description:
Minimum Requirements

Education: Minimum either CCNP or CCIP combined with a relative level of Experience.
Experience:
• 5 years or more experience in an ISP is advantageous. 5 Years or more experience on CISCO equipment and technology. Strong routing, MPLS, Security skill set.
• 5 Years of experience of dealing with Clients on a face to face as well as telephonically.

Competencies:

Knowledge: Knowledge across all aspects of ISP Business but more essentially on the following technologies, MPLS, Routing, Security (ASA, PIX), Telco infrastructure ie Wireless, Diginet, STM, ATM and Metro Ethernet.

Skills / physical competencies: Cisco skills are a compulsory part of this position. Good client interaction skills. Good telephonic skill. Being able to be a mentor and traing less experienced individuals.

Behavioural qualities: Team player, but can work alone when required. Willingness to learn new technologies. Show initiative, lateral thinker who can work well under pressure.
Not scared to suggest new ideas on how to better customer service. Uphold excellent customer service at all times.



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