[Full-time] IT/SLA Support at Project Group Job

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Location: Cape Town
URL: http://www.projectgroup.net

Description:
Must live in Cape Town
Must have South African Work Permit

Knowledge and Skills Required:
Product Knowledge-Hardware:
• Printers: Configure, Install, Troubleshoot and Maintain Network-Ready printers
• Workstations and Notebooks: Assemble, Install, Configure, Fault-Find. Maintain on a Server Domain
• Servers and Backup devices: Fault-Find and Maintain on a Server Domain
Product Knowledge-Softwareware:
• Microsoft Office (all versions): Configuration, Patch-Management and Support
• Windows XP, Vista and Windows 7: Configuration & Maintenance, Troubleshooting, Patch-Management, Virus/Spyware Management, Event-Log Investigation
• Windows Server 2003/2008 Standard and Small Business Edition / Premium/Enterprise: Configuration & Maintenance, Patch-Management, Virus/Spyware Management, Event-Log Investigation, Backup Management (Troubleshooting experience beneficial)

• Cabling: Plan, Implement, Install, Troubleshoot, Maintain and Document CAT5e/CAT6 Infrastructure Networks
• Ethernet/Internet: Plan, Implement, Install, Troubleshoot and Maintain LAN, Wireless LAN (VPN and WAN Setup and Maintenance experience beneficial), ADSL & DDNS Configuration

Other Requirements:
• Completed Matric / Grade 12
• Must have reliable transport
• Must have a VALID driver’s license
• 3 to 4 years Technical support experience
• 3 to 4 years structured LAN cabling experience
• 3 to 4 years onsite Technical support experience
• Fully bilingual English / Afrikaans
• Preferably be a non-smoker

This position is for an ONSITE SUPPORT TECHNICIAN and candidates should have experience as such. A technical skills matrix will be required as well as a practical test during interview.

Please forward all CV’s in the following format to [email protected]:

- Full CV with full time line, include all duties performed – Include a Technical Skills Matrix – Include reason for leaving each position – Include contactable reference/s for each position – Where possible, include your remuneration package for each position – Include a copy of valid driver’s license with your application – Include all IT related certificates / accomplishments with your application

Applications that do not include all criteria, will be discarded. Please consider your application unsuccessful if you have had no reply within 2 weeks.

Remuneration : Basic @ R5000 – R8000 pm negotiable on experience plus commission for SLA contract procurements. Company vehicle and cellphone will be provided for onsite callouts.



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