Hi guys
Ok so I got my new S2, was so happy, until I started to make calls. I got this on Friday, people told me that they hear an echo when they speak to me. On monday I go into Nashua Mobile, tell them, they say its a network issue, I say its not, that doesnt make sense, why isnt my other phone doing it (I have 2 vodacom phones).
They then look at the simcard, notice its a 32k simcard and tell me thats the problem. They charge me R99 for a simswap and send me on my way.
So the problem is still there. I did research and this is a known issue. Now, I am still in my 7 day period, so I want the phone replaced, and they must reimburse me for the R99 unnecessary sim swap.
I just want to know if they replace the phone and it happens again, what should I do? I see there are fixes, but they void warrantees?
Ok so I got my new S2, was so happy, until I started to make calls. I got this on Friday, people told me that they hear an echo when they speak to me. On monday I go into Nashua Mobile, tell them, they say its a network issue, I say its not, that doesnt make sense, why isnt my other phone doing it (I have 2 vodacom phones).
They then look at the simcard, notice its a 32k simcard and tell me thats the problem. They charge me R99 for a simswap and send me on my way.
So the problem is still there. I did research and this is a known issue. Now, I am still in my 7 day period, so I want the phone replaced, and they must reimburse me for the R99 unnecessary sim swap.
I just want to know if they replace the phone and it happens again, what should I do? I see there are fixes, but they void warrantees?