Hi Guys,
Hope I'm in the right thread here, please move if not appropriate.
Tried to make a phone call now only to realise all the cash in my account is gone.
After hitting "STOP ALL" on 30333, I got "You have been unsubscribed from the GAMEBAR service with effect from 2018-06-02"
Fact is that this cell number is almost 20 years old, so no recycling and I NEVER enter my cellphone nr into popups etc. I have also NEVER got any confirmation from SMS/email/ANYTHING that I've subscribed to a service. I wasn't even aware that I was subscribed to this until I realized I had no money left.
How do I go about to get my money back? And how do I stop this from happening in the future?
For reporting New Problems in this thread (all the information is required):
1) Location:SA
2) Time of issue:2018-06-02
3) Device:Samsung Galaxy S4
4) Contract Type (pre-paid, contract, hybrid)
re-paid
5) Existing reference numbers from 155:none, no option in 155 to deal with this.
6) speed.vodacom.co.za results (if possible):N/A
Hope I'm in the right thread here, please move if not appropriate.
Tried to make a phone call now only to realise all the cash in my account is gone.
After hitting "STOP ALL" on 30333, I got "You have been unsubscribed from the GAMEBAR service with effect from 2018-06-02"
Fact is that this cell number is almost 20 years old, so no recycling and I NEVER enter my cellphone nr into popups etc. I have also NEVER got any confirmation from SMS/email/ANYTHING that I've subscribed to a service. I wasn't even aware that I was subscribed to this until I realized I had no money left.
How do I go about to get my money back? And how do I stop this from happening in the future?
For reporting New Problems in this thread (all the information is required):
1) Location:SA
2) Time of issue:2018-06-02
3) Device:Samsung Galaxy S4
4) Contract Type (pre-paid, contract, hybrid)
re-paid5) Existing reference numbers from 155:none, no option in 155 to deal with this.
6) speed.vodacom.co.za results (if possible):N/A