Gateway timeouts on Webafrica

Claymore

Claymore

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We've been having problems with timeouts connecting to certain sites. In particular, it seems to be limited to subdomains of livejournal.com. WWW.livejournal.com seems fine, but all the individual subdomains are frequently throwing out gateway timeout errors.

We're not having issues with any other domains. I don't have any issues with Livejournal from my work connection, so it's not a problem with Livejournal. The only thing I can think of is a routing or DNS issue on the ADSL side.

Example, on the URL http://community.livejournal.com/metafandom/79998.html

==============================================
Gateway Timeout
The following error occurred:
Code: 
 A gateway timeout occurred. The server is
unreachable. Retry the request.


--------------------------------------------------------------------------------
Please contact the administrator.
==============================================

Anyone have any ideas? I emailed Webafrica support a couple of times, but have had no response.
 
I get the same on www.linux.org for ages now. Putting in the IP in the url field sometimes solves the problem.
 
Timeout 504

Hi All

This may help: Change the proxy server for the LAN to dsl.cache.saix.net and set the Port to 80.

It worked for me.

JECB
 
We reseller standard SAIX accounts, so I believe this issue is not related to anything on our side.

I have also picked up on this issue myself though, and I see a few other people are also getting this:
http://mybroadband.co.za/vb/showthread.php?t=40967

I'll get waJason to give Telkom a shout and see if they can provide any insight.
 
I have contacted Telkom , they have assured me there is no current outage on any dsl circuits.

Claymore - could you please email me your client code and the username you are using at the moment. Once i receive that i will log a Fault Query with Saix.

My email address is : [email protected]
 
The problems stopped a couple of days ago, spontaneously. Beats me what the issues were. I had our internet guru tell me there had been all sorts of issues related to the introduction of Telkom's new IP ranges.
 
Thank you very much for the feedback :)

Enjoy your weekend ppl...
 
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