GConnect Timeouts & Large Downloads

[CathJ]

I've mentioned before that while GConnect's pricing is great, and I like the idea of using the same pool of money for 3G and adsl, the practicalities don't really work for me (I cannot easily use my adsl connection on my phone using my wireless router; Firefox updates don't work when firefox starts up, you have to manually remember to do an update after you've logged in; and so on).

Today I found another problem. I'm trying to use up my GConnect credits so that I can go back to Axxess, so I decided to download the Qimo ISO (it's an OS for kids). About 400MB in, GConnect times out. But it doesn't just time out and break the connection - it starts giving you the login.aspx page instead! So of course flashget thinks that this is part of the data it's supposed to be getting, and happily appends a bunch of login.aspx's in the middle of the Qimo iso!

So now I have two choices - assume the iso's ruined, and write off the 400MB that I've downloaded (and paid for! - thanks a lot, GConnect). Or take the chance that it's not ruined, and download the other 300-odd MB and then probably find that it still doesn't work!

So the lesson is, be careful when using GConnect for large downloads. As I say, I like the basic idea but their implementation has a looong way to go before it's the least bit user friendly.

 

[Zyzzyva]

They have such a great/useless product.

All they need to do is allow us to circumvent the second login for it to be a permanently great product.

 

[gregmcc]

I really hate the logon bit as well - I thought I use their account as a second PPP connection

 

[xumwun]

I really hate the logon bit as well - I thought I use their account as a second PPP connection

That would also make it absolutely useless for gaming

 

[Tegnik]

I'm sure they will sort it out. They actually listen to the customer.

 

[deweyzeph]

I'm sure they will sort it out. They actually listen to the customer.

I doubt it. Their representative on this forum refuses to even acknowledge that the two-step authentication is a problem. In fact they continually refer to it as revolutionary! Go figure...

 

[burntproduce]

+1 one to all of this. I've been using axxess instead from the first day I got GConnect. The multiple headaches of the login procedure just isn't worth the hassle of saving a few rand.

 

[G-Connect]

I doubt it. Their representative on this forum refuses to even acknowledge that the two-step authentication is a problem. In fact they continually refer to it as revolutionary! Go figure...

Hi there

I have acknowledged the login issue on various occasions and stated that we are investigating a work-around. At this stage it is directly linked to our ability to offer such low pricing.

We take consumer satisfaction and suggestions VERY seriously and will make haste to implement all possible requests.

 

[xumwun]

Hi there

I have acknowledged the login issue on various occasions and stated that we are investigating a work-around. At this stage it is directly linked to our ability to offer such low pricing.

We take consumer satisfaction and suggestions VERY seriously and will make haste to implement all possible requests.

Removing the timeout would be a good start.
And make the connection manager work on win7