< rant>
Been a while since I been here, may as well come say hi and bitch & moan a bit while I am at it.
I am getting really gatvol of iburst.
Last week, my connection died, like died, and this was on the 1st, after the cap refresh.
Not even a wbs site could open, although if I restarted the connection, it would take almost a minute to connect then if I quickly tried to open a site it may open, albeit slowly.
The wbs site took nearly 40 minutes to open.
I managed to get someone to download new drivers for me and the firmware, after updating drivers and firmware I was still experiencing the problem.
I was told by Thato that its more than likely a problem on my side, even though I tried connecting from 2 different machines, 4 different OS's and 3 different browsers.
after spending almost 2 hours in total on the phone with them, speaking to various people, I was told that they would send someone out to reboot the base station.
needless to say this never happened. Again I was told by the helpdesk that the problem was on my side.
(oh and I got the standard "Have you adjusted your MTU?" routine)
the really strange thing was that my neighbor who has a PCI modem was experiencing the exact same problem on his laptop, although if he drove to RoseBank he would connect fine, just not from the Linksfield area where we live.
I got countless "give me your number and I will call you back" and "We'll send out someone to your area today" routines neither of which happened, forcing me to stay on hold on their lines with my prepaid cell phone (if I had a friggin telkom line I would have ADSL too!)
Then all of a sardine , 4 days later, yes 4 ****ing days, the problem dissapears.
This absolutely blows, I was 4 days late on a project. and I did not even get an apology for their stupidness.
They need to wise up, and my suggestion for anyone wanting to get this service is DON'T!
Rather support telkom because by God I had no idea that there was anything worse than telkom.
And the next time I have a problem and they tell me to adjust my MTU, I am going to drive to radiopark and beat up someone with a crowbar
< /rant>
Been a while since I been here, may as well come say hi and bitch & moan a bit while I am at it.
I am getting really gatvol of iburst.
Last week, my connection died, like died, and this was on the 1st, after the cap refresh.
Not even a wbs site could open, although if I restarted the connection, it would take almost a minute to connect then if I quickly tried to open a site it may open, albeit slowly.
The wbs site took nearly 40 minutes to open.
I managed to get someone to download new drivers for me and the firmware, after updating drivers and firmware I was still experiencing the problem.
I was told by Thato that its more than likely a problem on my side, even though I tried connecting from 2 different machines, 4 different OS's and 3 different browsers.
after spending almost 2 hours in total on the phone with them, speaking to various people, I was told that they would send someone out to reboot the base station.
needless to say this never happened. Again I was told by the helpdesk that the problem was on my side.
(oh and I got the standard "Have you adjusted your MTU?" routine)
the really strange thing was that my neighbor who has a PCI modem was experiencing the exact same problem on his laptop, although if he drove to RoseBank he would connect fine, just not from the Linksfield area where we live.
I got countless "give me your number and I will call you back" and "We'll send out someone to your area today" routines neither of which happened, forcing me to stay on hold on their lines with my prepaid cell phone (if I had a friggin telkom line I would have ADSL too!)
Then all of a sardine , 4 days later, yes 4 ****ing days, the problem dissapears.
This absolutely blows, I was 4 days late on a project. and I did not even get an apology for their stupidness.
They need to wise up, and my suggestion for anyone wanting to get this service is DON'T!
Rather support telkom because by God I had no idea that there was anything worse than telkom.
And the next time I have a problem and they tell me to adjust my MTU, I am going to drive to radiopark and beat up someone with a crowbar
< /rant>
my connection today has been very off this morning was getting ok speeds not sure exactly did not check but browsing went fast and at about +- 3 it just died now i am getting pathetic speeds it is taking about 3mins to open a simple page lol.