Getting info from panelbeater

adamr

adamr

Executive Member
Joined
Nov 20, 2005
Messages
6,655
Reaction score
314
Location
Fourways, Johannesburg
A friend purchased a car and is the legal owner of this car. On buying the car he knew it had an accident.

So the issue is this...

the panel beater that did the repair are refusing to release information around the repair and costs to him as he was not the panel shops client, even though he is the legal owner of the car. How can he get information around the repair from the panel beater legally? The owner who repaired the car is not being cooperative and basically just not getting back to him... Think he is just not interested now that he has sold the car to this friend of mine
 
Last edited:
I don't think he has any right to it. Who paid for the repairs, client or client's insurance. Maybe insurance will be more helpful. Maybe you can pull one of those online reports if it was covered by insurance.
 
Client paid for it so not through insurance... The hpi report shows a value of the damage... But friend needs the detail on what was repaired
 
adamr said:
So the issue is this...
the panel beater that did the repair are refusing to release information around the repair and costs to him as he was not the panel shops client, even though he is the legal owner of the car.
Click to expand...

The costs involved are seen as a private transaction between the client and company.
AFAIK, The nature of the repairs done on the vehicle should be made available to the new owner if the panel shop gave a guarantee on the work, and it still falls within the time frame.

You can also contact for more exact advice.
www.miosa.co.za
http://www.southafrica.info/services/consumer/motor.htm#.U6VOeEDcCCc
 
Panel shop says yes their work carries a warranty but they cannot give me any info in terms of what was repaired and I should never contact them again... Serious no lie, that's their response
 
adamr said:
Panel shop says yes their work carries a warranty but they cannot give me any info in terms of what was repaired and I should never contact them again... Serious no lie, that's their response
Click to expand...

You? I thought this vehicle was purchased by a friend?
 
adamr said:
Panel shop says yes their work carries a warranty but they cannot give me any info in terms of what was repaired and I should never contact them again... Serious no lie, that's their response
Click to expand...

Ok, depending on who owns the vehicle now.

The panel shop should at the very least give the info on what was repaired, they do not have to disclose the price for the work though.
 
Offer to pay them for a report.
 
Nanfeishen said:
The costs involved are seen as a private transaction between the client and company.
AFAIK, The nature of the repairs done on the vehicle should be made available to the new owner if the panel shop gave a guarantee on the work, and it still falls within the time frame.

You can also contact for more exact advice.
www.miosa.co.za
http://www.southafrica.info/services/consumer/motor.htm#.U6VOeEDcCCc
Click to expand...

+1

Can you not run the VIN at a dealer to see what exactly went on?
 
adamr said:
We can its shows only the vehicle damage amount in rand... Need the detail
Click to expand...

Ask the dealer/agent/sales consultant if they can get you a copy on the work done. Normally they would release such information for a fee or if they have it scanned into their system.

I had an issue with a vehicle I bought on auction upon going to the dealer they did mention the car was involved in a car accident and they used an accredited panel beater, sent the car back in cause the job wasn't done properly and the vehicle never came right.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X