davemc
Executive Member
Do IBurst have a your identity details and proof of residence?
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What is the actual deadline date for this RICA thing?
Bierrie,
The feedback is that we will have the ability to assist people at physical locations by March. In the mean time you can optionally post copies of the required documents to:
Head: iBurst RICA
PO Box 651921
Benmore 2010
Uhhmmm... do we need to RICA or not? Time is running out!
RICA and iBurst Customers
Last edited 2011-06-30T13:07:45
Don’t Panic! We are experiencing high call volumes and queries regarding RICA.
While RICA does apply to telecommunications providers, such as iBurst, it is specifically aimed at voice providers, such as MTN, Vodacom and Cell C so if you are an iBurst customer, and use one of our HSDPA products, such as the Cell C or Vodacom (old iBurst customers only) products, you will be affected.
Lets repeat that: ONLY the HSDPA customers need to ensure RICA-compliance by midnight, 30 June, in order to remain active.
All our customers using other products, such as the iBurst Wireless range, Metronet or WDSL will not be cut off at midnight if they are not RICA-compliant.
Our showroom staff are all RICA agents, and can assist you to get your iBurst Cell C HSDPA or iBurst Vodacom HSDPA RICAd bring the necessary documentation (proof of residence and your bar-coded identity document) to our showroom at 3012A William Nicol, Bryanston.
Kind regards,
The iBurst Team